SupportMart Technical Services Pvt Ltd
IT Infrastructure and Managed Services
SupportMart is a global business process outsourcing firm that provides IT infrastructure and managed services for diverse industries, known for its commitment to excellence and tailored customer support solutions.
Size
51-200
Private
50m-100m
Mission
About
SupportMart offers IT infrastructure and managed services along with software engineering, product development, and marketing operations for clients in various sectors. The company operates using a global delivery model and supports clients worldwide.
It is recognized for its principled approach to business, with a focus on adding value to clients through high-quality service delivery and adherence to industry best practices.
Services
SupportMart provides IT infrastructure and managed services, supported by software engineering, product development, and marketing operations. These services include technical support, web development, campaign management, content creation and localization, and social media management. Each solution is customized to meet the specific needs of clients across various business functions.
Capabilities
Technical Support (Tier 1/2)
Web Development
Campaign Management
Content Creation & Localisation
Social Media Management
Industries Served
The company serves clients in multiple domains, including travel, technical support, healthcare, finance, and CRM solutions. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
SupportMart is known for its commitment to excellence and high-quality service delivery, offering clients a well-trained and specialized workforce. Its approach includes thorough analysis of client issues, comprehensive training programs, and adherence to strict standard operating procedures, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Gurgaon, India, the company operates using a global delivery model. It serves clients across various geographies, with teams working in hybrid environments depending on client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
SupportMart Technical Services Pvt Ltd
?
SupportMart Technical Services Pvt Ltd specializes in IT infrastructure and managed services, delivering a comprehensive suite of offerings tailored to meet the diverse needs of its clients. The company also excels in various sub-services, including technical support at Tier 1 and Tier 2 levels, web development, campaign management, content creation and localization, as well as social media management. This extensive service portfolio is designed to provide high-quality solutions that enhance operational efficiency across different business functions.
What additional services does
SupportMart Technical Services Pvt Ltd
provide?
In addition to its core offerings, SupportMart Technical Services Pvt Ltd provides a range of other services including software engineering and product development, as well as marketing operations. This extended service portfolio enables the company to address a broader spectrum of client needs, ensuring comprehensive support across various sectors.
When was
SupportMart Technical Services Pvt Ltd
founded?
SupportMart Technical Services Pvt Ltd was established in 2011, marking over a decade of operation in the business process outsourcing sector. Since its inception, the company has built a reputation for delivering quality services and support to clients across various industries.
What industry verticals does
SupportMart Technical Services Pvt Ltd
serve?
What delivery model does
SupportMart Technical Services Pvt Ltd
offer?
How many employees and/or seats does
SupportMart Technical Services Pvt Ltd
have?
SupportMart Technical Services Pvt Ltd employs between 51 and 200 individuals, reflecting a committed workforce that is well-equipped to deliver specialized services. This size allows the company to maintain a balance between personalized service and operational efficiency.
Can
SupportMart Technical Services Pvt Ltd
be considered a good service provider for startups?
SupportMart Technical Services Pvt Ltd can be a valuable partner for startups, particularly due to its flexible service offerings and commitment to high-quality deliverables. With a focus on IT infrastructure and managed services, the company can help startups establish a solid technological foundation while providing necessary technical support. Their ability to tailor solutions to meet specific needs further enhances their suitability for emerging businesses.
Can
SupportMart Technical Services Pvt Ltd
be considered a good service provider for SMBs?
For small and medium businesses, SupportMart Technical Services Pvt Ltd presents a compelling choice due to its scalable service options and diverse expertise. Their extensive experience across various industries allows them to provide tailored solutions that support growth and operational flexibility. As SMBs often require adaptable strategies to succeed, SupportMart's commitment to high-quality service delivery positions them as a strong ally in navigating the complexities of business expansion.
Can
SupportMart Technical Services Pvt Ltd
be considered a good service provider for enterprises?
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