Support Solutions Hub
IT Infrastructure and Managed Services
Solutions Hub is a dynamic company that provides IT infrastructure and managed services for government, telecommunications, and private enterprises, known for its commitment to innovation and quality.
Size
201-500
Private
Mission
To pave the road to success for clients by offering top-quality consulting, training, and software services that exceed expectations.
About
Solutions Hub offers IT infrastructure and managed services along with technical support, cybersecurity operations, and custom application development for clients in government, telecommunications, and private enterprises. The company operates using an onshore and nearshore model and supports clients primarily in the UK and internationally.
It is recognized for its strong reputation in the IT and digital industry, with a focus on delivering tailored solutions that enhance operational efficiency and strategic goals.
Services
Solutions Hub provides IT infrastructure and managed services supported by technical support and cybersecurity operations. These services cover network monitoring, custom application development, and mobile app development, tailored to support clients' needs for operational efficiency and strategic growth.
Capabilities
Technical Support (Tier 1/2)
Service Desk & IT Support
Network Monitoring & Management
Cybersecurity Operations (SOC)
Custom Application Development
Mobile App Development
Web Development
Audio Transcription & Speech Labelling
Industries Served
The company serves clients in government, telecommunications, and private enterprises. It has experience supporting organizations with services aligned to industry-specific requirements, ensuring effective governance and enhanced service delivery.
Unique Stregths
Solutions Hub is known for its commitment to innovation and quality, offering clients a collaborative approach that leverages global partnerships. Its operational practices include providing rapid onsite engineer response times and a blend of onsite and remote support, ensuring minimal downtime and consistent service delivery.
Delivery Footprint
Headquartered in Naypyitaw, Myanmar, the company operates using an onshore and nearshore delivery model. It serves clients across the UK and internationally, with teams working in hybrid environments tailored to client needs.
Certifications
No items found.
Verticals
Government & Public Sector
Telecommunications & Media
Non-Profit & NGOs
Clients
Kanabo Group PLC
What's the main service provided by
Support Solutions Hub
?
Support Solutions Hub specializes in IT infrastructure and managed services, providing a comprehensive suite of offerings designed to meet diverse client needs. Their services include technical support at both Tier 1 and Tier 2 levels, service desk and IT support, as well as network monitoring and management. Additionally, they excel in cybersecurity operations through their Security Operations Center (SOC), custom application development, mobile app development, web development, and audio transcription and speech labeling, ensuring a holistic approach to IT service delivery.
What additional services does
Support Solutions Hub
provide?
When was
Support Solutions Hub
founded?
Support Solutions Hub was established in 2018, marking its entry into the competitive IT services landscape. As of 2024, the company has been in business for approximately six years, during which it has built a solid reputation for delivering high-quality consulting, training, and software services.
What industry verticals does
Support Solutions Hub
serve?
The company focuses on serving clients across various sectors, specifically in Government & Public Sector, Telecommunications & Media, and Non-Profit & NGOs. This diverse industry expertise enables Support Solutions Hub to tailor its services to meet the unique requirements of each sector, ensuring effective governance and enhanced service delivery.
What delivery model does
Support Solutions Hub
offer?
Support Solutions Hub utilizes both onshore and nearshore delivery models to provide its services. Onshore delivery refers to services provided within the same country as the client, ensuring closer collaboration and communication. Nearshore delivery involves services offered from a neighboring country, allowing for cost-effective solutions while maintaining proximity. This dual approach enables the company to meet varying client needs while maximizing operational efficiency.
How many employees and/or seats does
Support Solutions Hub
have?
Support Solutions Hub employs between 201 and 500 individuals, placing it in the mid-sized company category. This workforce size allows the company to maintain a balance of agility and capability, enabling it to effectively cater to a growing client base while delivering personalized service.
Can
Support Solutions Hub
be considered a good service provider for startups?
Support Solutions Hub can be a valuable partner for startups, particularly those in the technology sector seeking robust IT infrastructure and managed services. With its comprehensive service offerings, including technical support and custom application development, the company can provide essential resources that help startups scale effectively. Additionally, their onshore and nearshore delivery models offer flexibility, which is crucial for new businesses navigating the early stages of growth.
Can
Support Solutions Hub
be considered a good service provider for SMBs?
For small and medium businesses (SMBs), Support Solutions Hub presents an attractive service option due to its range of scalable solutions and commitment to operational efficiency. The company’s ability to customize services such as technical support and cybersecurity operations ensures that SMBs receive tailored assistance that matches their growth trajectory. Their experience across various industries further enhances their capability to support SMBs in achieving their strategic goals.
Can
Support Solutions Hub
be considered a good service provider for enterprises?
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