StraightSource specializes in sales and lead-generation services, offering a comprehensive suite of solutions designed to enhance customer engagement and operational efficiency. Their primary focus includes outbound sales development, cold calling, inbound lead qualification, and appointment setting. Additionally, they provide technical support at both Tier 1 and Tier 2 levels, alongside essential services such as data entry and processing, recruitment process outsourcing, mobile app development, billing and invoicing, competitive intelligence analysis, graphic and video production, and voice-of-customer analytics.

In addition to their core sales and lead-generation services, StraightSource offers a range of supplementary solutions. Their extended service portfolio includes customer experience and contact center operations, back-office functions, finance and accounting services, HR recruitment and payroll support, as well as software engineering and product development. This diverse offering enables clients to consolidate their operational needs under one provider, improving efficiency and reducing complexity.

Founded in 1985, StraightSource has been in operation for approximately 39 years. The company has established itself as a leader in providing outsourced labor solutions tailored to the needs of various businesses, helping them reduce costs and improve service quality over the decades.

StraightSource serves a diverse range of industries, focusing on Healthcare & Life Sciences, Telecommunications & Media, and Banking & Financial Services. This industry-specific approach allows them to tailor their services effectively to meet the unique challenges and requirements of each sector.

StraightSource utilizes an offshore delivery model, which means that their services are provided from locations outside the client's country, allowing for cost-effective operations. They also offer work-from-home and virtual services, giving them the flexibility to adapt to various client needs while ensuring quality and efficiency in service delivery.

StraightSource has a workforce of between 11 and 50 employees. This size allows them to maintain a close-knit team that can deliver personalized service while being agile enough to adapt to the varying demands of their clients.

For small and medium-sized businesses, StraightSource offers an excellent blend of scalability and expertise. Their ability to provide both core services and a wide variety of supplementary solutions means that SMBs can access a comprehensive suite of support as they grow. The offshore delivery model and flexible service options enable these businesses to efficiently manage costs while enhancing their operational capabilities.

StraightSource is well-positioned to serve large enterprises, having experience with both Fortune 100 companies and mid-sized businesses. Their extensive range of services, combined with a commitment to operational efficiency and service quality, makes them a reliable partner for larger organizations. The offshore delivery model allows them to offer cost-effective solutions while maintaining high service standards, ensuring that enterprise clients receive sophisticated support tailored to their specific needs.