Stellar Staff
Back-Office Operations
Stellar Staff is a BPO company that provides back-office operations for healthcare, real estate, and banking sectors, known for its rigorous selection process that ensures top-quality virtual assistants.
Size
11-50
Private
Mission
To empower businesses by providing access to remote talent that enhances operational efficiency.
About
Stellar Staff offers back-office operations along with customer experience and contact center services, finance and accounting, and knowledge and research services for clients in healthcare, real estate, and banking. The company operates using an offshore model and supports businesses globally.
It is recognized for its 90% first-match success rate and a commitment to quality, with a focus on aligning virtual assistants with client company cultures to foster long-term success.
Services
Stellar Staff provides back-office operations supported by customer experience and contact center services, finance and accounting, and knowledge and research services. These services cover a wide range of tasks including data entry, billing, payroll processing, and customer support, tailored to meet the specific needs of businesses across various sectors.
Capabilities
Data Entry & Data Processing
Billing & Invoicing
Payroll Processing
Market & Competitive Intelligence
Legal Process Outsourcing (LPO)
Business & Financial Research
Content Creation & Localisation
Social Media Management
Customer & Marketing Analytics
Inbound Customer Support
Email Support
Live Chat & Messaging Support
Technical Support (Tier 1/2)
Industries Served
The company serves clients in healthcare, real estate, and banking. It has experience supporting diverse organizations with services aligned to industry-specific requirements, ensuring compliance and efficiency in operations.
Unique Stregths
Stellar Staff is known for its rigorous selection process, accepting only the top 2% of applicants, which guarantees clients receive highly skilled and reliable virtual assistants. Its approach includes a focus on transparency and collaboration, fostering strong partnerships that lead to successful outcomes.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working remotely to seamlessly integrate into client operations.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Stellar Staff
?
Stellar Staff specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings include vital tasks such as data entry and processing, billing and invoicing, payroll management, market and competitive intelligence, and legal process outsourcing. Additionally, they excel in business and financial research, content creation and localization, social media management, customer and marketing analytics, and various forms of customer support including inbound, email, live chat, and technical assistance.
What additional services does
Stellar Staff
provide?
In addition to their primary focus on back-office operations, Stellar Staff offers a diverse array of supplementary services. Their portfolio includes customer experience and contact center solutions, finance and accounting, as well as knowledge and research services. This breadth of expertise enables them to support clients across multiple functions, enhancing overall business performance.
When was
Stellar Staff
founded?
Stellar Staff was established in 2022, marking its entry into the business process outsourcing industry. As of 2024, the company has been operating for two years, focusing on delivering high-quality back-office and customer support services.
What industry verticals does
Stellar Staff
serve?
Stellar Staff caters to several key industries, specifically focusing on Healthcare & Life Sciences, Real Estate & Property Management, and Banking & Financial Services. This targeted approach allows them to tailor their services to meet the unique demands and regulatory requirements of these sectors.
What delivery model does
Stellar Staff
offer?
Stellar Staff utilizes an offshore delivery model, which means that their services are provided from locations outside the client's country. This approach allows them to leverage cost-effective resources while maintaining high standards of quality and efficiency. By operating offshore, they can offer flexible and scalable solutions that seamlessly integrate with their clients' operations.
How many employees and/or seats does
Stellar Staff
have?
Stellar Staff has a workforce ranging from 11 to 50 employees. This size positions them as a small to medium enterprise, allowing for a more personalized service experience while also being agile enough to adapt to the varying needs of their clients.
Can
Stellar Staff
be considered a good service provider for startups?
Can
Stellar Staff
be considered a good service provider for SMBs?
Can
Stellar Staff
be considered a good service provider for enterprises?
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