Stellar Staff
Back-Office Operations
Stellar Staff is a dynamic virtual staffing company that provides back-office operations for various industries, known for its rigorous talent sourcing and high client satisfaction.
Size
11-50
Private
Mission
To elevate virtual staffing by connecting growth-focused businesses with exceptional virtual assistants and fostering success through high standards and lasting partnerships.
About
Stellar Staff offers back-office operations along with administrative support, customer service, and bookkeeping for clients in healthcare, real estate, finance, and e-commerce. The company operates using an offshore model and supports businesses globally.
It is recognized for its 90% first-match success rate, with a commitment to delivering exceptional service quality through a selective talent sourcing process.
Services
Stellar Staff provides back-office operations supported by administrative support, customer service, and bookkeeping. These services include data entry, technical support, social media management, and inbound customer support, tailored to support various client needs across different business functions.
Capabilities
Data Entry & Data Processing
Technical Support (Tier 1/2)
Social Media Management
Content Creation & Localisation
Inbound Customer Support
Outbound Telesales & Retention
Market & Competitive Intelligence
Legal Process Outsourcing (LPO)
Claims Processing
Billing & Invoicing
Payroll Processing
Recruitment Process Outsourcing (RPO)
Customer & Marketing Analytics
Document Indexing & Digitisation
Email Support
Order Management & Fulfilment
Outbound SDR / Cold Calling
Lead Research & List Building
Social Media Customer Care
Industries Served
The company serves clients in healthcare, real estate, finance, and e-commerce. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective integration and operational efficiency.
Unique Stregths
Stellar Staff is known for its rigorous talent sourcing process, offering clients a high first-match success rate and exceptional service quality. Its approach includes meticulous project management and transparent communication, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Lviv, Ukraine, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working in remote environments to meet diverse client needs.
Certifications
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Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Banking & Financial Services
Education & EdTech
Technology & SaaS
Gaming & Entertainment
Travel Hospitality & Leisure
Logistics Transport & Supply-Chain
Clients
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What's the main service provided by
Stellar Staff
?
Stellar Staff specializes in back-office operations, offering a comprehensive range of services aimed at enhancing business efficiency. Their expertise extends to various sub-services such as data entry and processing, technical support at both Tier 1 and 2 levels, social media management, content creation and localization, customer support (both inbound and outbound), market intelligence, legal process outsourcing, claims processing, billing and invoicing, payroll processing, and recruitment process outsourcing. This diverse portfolio enables them to cater to the unique needs of their clients across multiple sectors.
What additional services does
Stellar Staff
provide?
When was
Stellar Staff
founded?
Stellar Staff was founded in 2022, making it a relatively new player in the business process outsourcing industry. As of 2024, the company has been in operation for approximately two years, during which it has established itself as a provider of virtual staffing solutions tailored to the needs of growth-focused businesses.
What industry verticals does
Stellar Staff
serve?
Stellar Staff serves a diverse array of industries, including Healthcare & Life Sciences, Real Estate & Property Management, Banking & Financial Services, Education & EdTech, Logistics, Transport & Supply-Chain, Travel, Hospitality & Leisure, Technology & SaaS, and Gaming & Entertainment. This wide-ranging focus allows them to provide specialized services that align with the specific requirements of each sector.
What delivery model does
Stellar Staff
offer?
Stellar Staff employs an offshore delivery model, which means they provide services from locations outside of their clients' primary markets. This approach allows for cost-effective operations while maintaining a high standard of service. Their teams work remotely, leveraging virtual environments to meet the varied needs of businesses worldwide, ensuring flexibility and efficiency.
How many employees and/or seats does
Stellar Staff
have?
Stellar Staff has a workforce size ranging from 11 to 50 employees. This small to medium-sized team enables them to maintain agility and a personalized approach in their service delivery, fostering close relationships with clients and ensuring tailored support.
Can
Stellar Staff
be considered a good service provider for startups?
Stellar Staff can be a valuable service partner for startups, particularly those looking to scale quickly and efficiently. With their focus on back-office operations and a wide range of administrative services, they provide the essential support that startups need to focus on core business functions. Their offshore delivery model also allows startups to save costs while accessing skilled talent, which is crucial for businesses in their early stages.
Can
Stellar Staff
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) can significantly benefit from Stellar Staff's offerings. The company’s range of services is designed to support growth and operational efficiency, making it an ideal partner for SMBs looking to enhance their back-office functions without the overhead of hiring in-house staff. Their flexible approach and commitment to quality service ensure that SMBs receive the support they need to thrive in competitive markets.
Can
Stellar Staff
be considered a good service provider for enterprises?
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