Stellar BPO specializes in delivering customer experience and contact center solutions, complemented by a robust suite of back-office operations and analytics services. Their offerings include inbound customer support, outbound telesales, and intelligent automation, all designed to enhance customer engagement and streamline business processes across various communication channels.

In addition to its primary offerings, Stellar BPO provides a variety of other services including Shared-Services Transformation, Knowledge and Research Services, as well as comprehensive Analytics and Data solutions. These additional capabilities enhance their ability to support clients with diverse operational needs and strategic goals.

Stellar BPO was established in 1998, marking over 25 years of experience in the industry as of 2024. The company has grown significantly since its inception, evolving to meet the dynamic demands of its clients in a competitive global marketplace.

Stellar BPO serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Telecommunications & Media, and Government & Public Sector. This wide industry focus enables them to tailor their services to meet specific sector needs effectively.

Stellar BPO operates using an offshore delivery model, which means that their services are provided by teams located in different countries, specifically leveraging resources in the Philippines. This approach allows the company to offer cost-effective solutions while maintaining high-quality service standards, ensuring they can quickly adapt to client needs across regions.

Stellar BPO employs between 201 and 500 professionals, showcasing a solid workforce that supports its extensive operations. This range illustrates a mid-sized company capable of delivering personalized services while maintaining the agility needed to respond to client demands.

For small and medium businesses (SMBs), Stellar BPO presents a compelling service option due to their flexible and scalable solutions. Their extensive range of services can be customized to meet the specific needs of SMBs, providing essential support as these businesses grow. Additionally, their experience in various industries equips them to help SMBs navigate challenges while optimizing operational efficiency.

Stellar BPO is well-suited for enterprises and large companies, offering a robust framework for managing complex customer interactions and back-office operations. Their established track record, combined with a commitment to innovation and digital transformation, makes them a reliable partner for enterprises seeking to enhance their operational capabilities. Their offshore delivery model further supports large-scale implementations, ensuring that they can meet the demands of extensive operations effectively.