StaffWiz
Back-Office Operations
StaffWiz is a global staffing and recruitment platform that provides back-office operations for healthcare, retail, e-commerce, travel, education, and construction, known for its customized virtual staffing solutions.
Size
Private
Mission
To empower businesses with the right talent for success in a rapidly changing world.
About
StaffWiz offers back-office operations along with talent sourcing and screening, employee helpdesk, and performance management for clients in healthcare, retail, e-commerce, travel, education, and construction. The company operates using an offshore model and supports businesses worldwide.
It is recognized for delivering exceptional services at efficient costs, with a strong focus on flexibility and effective communication that enhances client satisfaction.
Services
StaffWiz provides back-office operations supported by talent sourcing and screening, employee helpdesk, and performance management. These services cover various channels and are tailored to support businesses facing customer support challenges across multiple industries.
Capabilities
Talent Sourcing & Screening
Employee Helpdesk
Performance Management & SLA Reporting
Inbound Customer Support
Outbound Telesales & Retention
Industries Served
The company serves clients in healthcare, retail, e-commerce, travel, education, and construction. It has experience supporting diverse businesses with services aligned to industry-specific requirements, ensuring compliance and cost efficiency.
Unique Stregths
StaffWiz is known for its commitment to integrity, clarity, and professionalism, offering clients customized staffing solutions that enhance team performance. Its approach includes effective communication and flexibility, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in New York City, the company operates using an offshore delivery model. It serves clients across the United States and the Philippines, with teams working in remote environments tailored to client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Retail & e-Commerce
Education & EdTech
Non-Profit & NGOs
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
StaffWiz
?
StaffWiz specializes in back-office operations, providing a comprehensive suite of services that includes talent sourcing and screening, employee helpdesk support, performance management, and both inbound and outbound customer support. This diverse range of services is designed to address the unique challenges businesses face in customer engagement and operational efficiency, ensuring that they have the right resources and support in place for success.
What additional services does
StaffWiz
provide?
When was
StaffWiz
founded?
Founded in 2020, StaffWiz has quickly established itself in the business process outsourcing sector. As of 2024, the company has been in operation for four years, during which it has built a reputation for delivering high-quality back-office services tailored to the needs of various industries.
What industry verticals does
StaffWiz
serve?
StaffWiz serves a wide array of sectors, focusing on Healthcare & Life Sciences, Retail & e-Commerce, Travel, Hospitality & Leisure, Education & EdTech, and Non-Profit & NGOs. This diverse industry coverage allows the company to customize its services to meet specific client needs while ensuring compliance and operational efficiency.
What delivery model does
StaffWiz
offer?
StaffWiz employs an offshore delivery model, which means that services are provided from locations outside the client’s country, often resulting in cost savings and access to a wider talent pool. This approach enables the company to operate efficiently while maintaining the flexibility needed to adapt to client requirements, ultimately enhancing service delivery and client satisfaction.
How many employees and/or seats does
StaffWiz
have?
Can
StaffWiz
be considered a good service provider for startups?
StaffWiz can be a valuable partner for startups looking to establish their back-office operations. With its focus on flexibility and customized service offerings, the company can help startups efficiently manage their operational needs without the burden of hiring full-time staff. This model allows startups to scale their services as they grow, making it easier for them to focus on core business activities while relying on StaffWiz for essential support.
Can
StaffWiz
be considered a good service provider for SMBs?
Small and medium businesses can greatly benefit from partnering with StaffWiz. The company's diverse service portfolio is designed to support growth and operational efficiency, allowing SMBs to access high-quality back-office solutions without significant upfront investments. With a commitment to effective communication and tailored services, StaffWiz helps SMBs navigate their unique challenges while driving scalability and performance.
Can
StaffWiz
be considered a good service provider for enterprises?
While StaffWiz is positioned to support a variety of clients, including enterprises and large companies, it is particularly well-suited for those seeking reliable back-office solutions that emphasize efficiency and cost-effectiveness. The company's offshore model allows for scalability and access to a broader talent pool, which can be critical for large organizations managing extensive operational demands. StaffWiz's commitment to professionalism and customized solutions further enhances its appeal to larger enterprises.
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