STAFFLINK
Back-Office Operations
STAFFLINK is a leading real estate support agency that provides back-office operations for real estate and property management, known for its tailored outsourcing solutions that enhance productivity and reduce costs.
Size
51-200
Private
Mission
To transform the way real estate businesses operate by delivering innovative, customized outsourcing solutions that enhance productivity, reduce costs, and increase revenue while providing full-cycle support and industry-specific expertise.
About
STAFFLINK offers back-office operations along with real estate sales support, administrative support, and digital solutions for clients in the real estate sector. The company operates using an onshore and offshore delivery model and supports Australian real estate agencies.
It is recognized for its ability to reduce property management labor costs by up to 50%, with a comprehensive training program that maximizes productivity and efficiency.
Services
STAFFLINK provides back-office operations supported by real estate sales support, administrative support, and digital solutions. These services include data entry, lead management, and website development, tailored to support the unique needs of real estate agencies and property managers.
Capabilities
Data Entry & Data Processing
Order Management & Fulfilment
Content Moderation
Customer & Marketing Analytics
Web Development
SEO & Website Optimisation
Media Planning & Buying
Industries Served
The company serves clients in real estate and property management. It has experience supporting real estate professionals and agencies with services aligned to industry-specific requirements and technology platforms such as THE HUB and THE LINK.
Unique Stregths
STAFFLINK is known for its integrated offshore support solutions, offering clients significant cost savings and improved operational efficiency. Its approach includes a customized model that seamlessly integrates with existing business processes, ensuring compatibility with clients' preferred platforms.
Delivery Footprint
Headquartered in Bowen Hills, Brisbane, Queensland, the company operates using an onshore and offshore delivery model. It serves clients across Australia, with teams working in flexible environments tailored to client needs.
Certifications
No items found.
Verticals
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
STAFFLINK
?
STAFFLINK specializes in back-office operations tailored specifically for the real estate sector. Their offerings include a variety of services such as data entry and processing, order management and fulfillment, content moderation, customer and marketing analytics, web development, SEO and website optimization, as well as media planning and buying. This comprehensive suite of services is designed to enhance operational efficiency and support real estate professionals in achieving their business objectives.
What additional services does
STAFFLINK
provide?
When was
STAFFLINK
founded?
STAFFLINK was established in 2018, making it a relatively young player in the outsourcing industry. In 2024, the company celebrates approximately six years of operation, during which it has developed a strong focus on providing innovative outsourcing solutions to the real estate sector, enhancing productivity and cost-effectiveness for its clients.
What industry verticals does
STAFFLINK
serve?
STAFFLINK primarily serves the real estate and property management industries. Their expertise is directed towards supporting real estate professionals and agencies, ensuring that their services are aligned with the specific requirements and technological platforms used in these sectors.
What delivery model does
STAFFLINK
offer?
STAFFLINK employs a dual delivery model that includes both onshore and offshore operations. Onshore delivery refers to services provided within Australia, allowing for closer collaboration and communication with clients, while offshore delivery involves leveraging international resources to achieve cost savings and operational efficiency. This flexible approach enables STAFFLINK to cater to diverse client needs effectively.
How many employees and/or seats does
STAFFLINK
have?
STAFFLINK has a workforce comprising between 51 to 200 employees. This size allows the company to maintain a personalized approach to client service while also having the capacity to handle significant workloads and support various projects simultaneously.
Can
STAFFLINK
be considered a good service provider for startups?
For startups, STAFFLINK can be a valuable service provider, particularly for those in the real estate sector. With their range of back-office services and expertise in the industry, they can help new businesses streamline operations and reduce costs. Their flexible delivery model allows startups to scale their support based on evolving needs, making them a suitable partner for young companies looking to establish themselves in a competitive market.
Can
STAFFLINK
be considered a good service provider for SMBs?
STAFFLINK is well-positioned to support small and medium businesses due to its scalable service offerings and industry-specific knowledge. The company's ability to reduce property management labor costs by up to 50% is particularly advantageous for SMBs looking to optimize their operations and enhance profitability. Their tailored solutions and flexible delivery model can adapt to the needs of growing businesses, providing essential support as they expand.
Can
STAFFLINK
be considered a good service provider for enterprises?
While STAFFLINK primarily focuses on serving the real estate niche, their operational capabilities and flexible delivery model can also benefit larger enterprises. Their integrated offshore support solutions offer significant cost savings and improved efficiency, which are crucial for large organizations looking to streamline their back-office operations. However, companies with complex needs may require more extensive service offerings or specialized solutions that larger BPO providers typically provide.
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