Staffable
Customer Experience and Contact Center
Staffable is a technology-driven recruiting agency that provides customer experience and contact center services for healthcare, technology, and gaming sectors, known for its integration of AI and human insight in recruitment.
Size
11-50
Private
Mission
To make employment success a reality by bridging the talent gap and enabling innovative companies to thrive with the right people.
About
Staffable offers customer experience and contact center services along with back-office operations for clients in healthcare, technology, and gaming. The company operates using an offshore model and supports businesses globally.
It is recognized for its commitment to quality and flexibility, with a focus on enhancing customer interactions through skilled Filipino professionals.
Services
Staffable provides customer experience and contact center services supported by back-office operations and specific offerings such as inbound customer support, outbound telesales, technical support, social media customer care, and live chat assistance. These services cover various communication channels and are tailored to support businesses in enhancing customer engagement and operational efficiency.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Social Media Customer Care
Live Chat & Messaging Support
Email Support
Industries Served
The company serves clients in healthcare, technology, and gaming sectors. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective communication and support.
Unique Stregths
Staffable is known for its integration of advanced technologies like artificial intelligence in recruitment processes, offering clients a strategic advantage in talent acquisition. Its approach includes a partnership-driven mindset, ensuring that the recruitment process is aligned with the long-term goals of both candidates and employers.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working in remote environments to provide 24/7 support tailored to client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Technology & SaaS
Gaming & Entertainment
Clients
CareCircle360
What's the main service provided by
Staffable
?
Staffable specializes in delivering customer experience and contact center solutions, complemented by a range of back-office operations. Their offerings include inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, social media customer care, live chat and messaging support, as well as email support. This comprehensive suite is designed to enhance customer engagement and ensure operational efficiency for businesses across various sectors.
What additional services does
Staffable
provide?
In addition to their primary contact center offerings, Staffable also provides back-office operations. This extension of services allows them to support clients with essential administrative functions, thereby enhancing overall operational capabilities and efficiency.
When was
Staffable
founded?
Founded in 2023, Staffable is a relatively new player in the industry, marking its entry into the business process outsourcing landscape. With its establishment, the company has quickly aimed to address the talent gap in the market and assist innovative companies in achieving their employment goals.
What industry verticals does
Staffable
serve?
Staffable serves a diverse array of industries, focusing primarily on Healthcare & Life Sciences, Technology & SaaS, and Gaming & Entertainment. This industry-specific approach allows them to tailor their services to meet the unique demands and challenges of each sector.
What delivery model does
Staffable
offer?
Staffable operates using an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach allows the company to tap into a global talent pool while offering cost-effective solutions. Through this model, Staffable can deliver continuous support, ensuring that client needs are met around the clock.
How many employees and/or seats does
Staffable
have?
Staffable has a workforce comprised of approximately 11 to 50 employees. This size positions the company to be agile and responsive, allowing for personalized attention and tailored service offerings to meet client demands effectively.
Can
Staffable
be considered a good service provider for startups?
For startups, Staffable presents a compelling option due to its flexible service offerings and commitment to quality. With a focus on delivering tailored customer experience solutions, startups can benefit from the expertise of a dedicated team without the need for significant upfront investment in infrastructure. This makes Staffable an attractive partner for emerging businesses looking to establish a strong customer support foundation.
Can
Staffable
be considered a good service provider for SMBs?
Staffable is well-suited to serve small and medium businesses, offering scalable solutions that can grow alongside its clients. Their comprehensive service portfolio allows SMBs to enhance customer engagement without the burden of managing extensive in-house operations. With a focus on flexibility and quality, Staffable can adapt to the evolving needs of businesses in this segment, providing the support necessary for growth and success.
Can
Staffable
be considered a good service provider for enterprises?
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