SSR Techvision specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency for businesses. Their offerings include data entry and processing, claims processing, document indexing and digitization, as well as both inbound customer support and outbound telesales. Additionally, they offer appointment setting services, enabling clients to streamline their processes and focus on core business activities.

In addition to its primary focus on back-office operations, SSR Techvision also provides customer experience and contact center services, as well as sales and lead-generation solutions. This expanded service portfolio enables the company to assist clients not only in operational tasks but also in enhancing their overall customer engagement and business development efforts.

Founded in 2015, SSR Techvision has been in operation for approximately 9 years. The company was established with the vision of utilizing outsourcing as a strategic tool to add value to businesses and enhance customer support, setting the stage for its growth and success in the BPO industry.

SSR Techvision serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Retail & e-Commerce. This multifaceted approach allows them to cater to the specific needs and challenges of various sectors, delivering tailored solutions that drive efficiency and effectiveness.

SSR Techvision operates using both onshore and offshore delivery models. Onshore refers to services provided within the same country as the client, typically ensuring closer collaboration and communication. On the other hand, offshore delivery involves providing services from a different country, which can result in cost savings and access to a broader talent pool. This dual approach enables SSR Techvision to meet the diverse needs of its clients effectively.

SSR Techvision currently employs between 501 and 1,000 professionals. This workforce size allows the company to maintain a robust operational capacity, capable of handling a wide range of client demands while ensuring high-quality service delivery.

SSR Techvision is well-positioned to support small and medium businesses (SMBs) with its tailored service offerings and expertise in various industries. The company's experience in working with diverse sectors ensures that SMBs receive solutions that align with their specific operational needs. Furthermore, the ability to leverage both onshore and offshore delivery models allows for flexibility and scalability, making SSR Techvision an excellent partner for growing businesses seeking to enhance efficiency and customer support.

SSR Techvision is a suitable partner for enterprises and large companies due to its extensive service capabilities and commitment to quality. With a workforce of over 500 employees, the company can handle large-scale operations while maintaining high standards of service delivery. The combination of advanced technology and a highly trained team ensures that enterprises can rely on SSR Techvision for consistent and sophisticated outsourcing solutions that meet their complex business requirements.