SQME specializes in IT infrastructure and managed services, complemented by a wide array of sub-services. These include order management and fulfillment, tier 1/2 technical support, data entry and processing, customer and marketing analytics, process assessment and transition management, as well as cloud migration and management. Their offerings also extend to custom application development, service desk and IT support, campaign management, social media management, email marketing production, market and competitive intelligence, and data quality and governance, enabling clients to enhance their operational efficiency.

In addition to their primary focus on IT infrastructure and managed services, SQME also offers a suite of other capabilities. These include software engineering and product development, analytics and data services, as well as customer experience and contact center solutions. This extended service portfolio allows SQME to address a broader range of client needs and enhance overall operational effectiveness.

SQME was established in 2001, marking over two decades of dedicated service in the IT sector. Since its founding, the company has evolved and adapted to the changing technological landscape, focusing on improving software quality and delivering effective managed services to its clients.

SQME serves a diverse range of industries, primarily focusing on banking and financial services, healthcare and life sciences, and technology and SaaS. This industry-specific expertise allows SQME to tailor its services to meet the unique demands and challenges of these sectors.

SQME employs a nearshore and offshore delivery model, which means they provide services from locations close to their clients as well as from distant locations. This approach enables them to leverage cost efficiencies while maintaining high-quality services. It allows flexibility in resource allocation, ensuring that clients receive the support they need regardless of their geographical location.

SQME has a workforce of approximately 11 to 50 employees. This relatively compact size enables the company to maintain agility and foster a collaborative environment, which can be beneficial in delivering tailored solutions to their clients.

SQME is well-positioned to serve small and medium businesses (SMBs) due to its scalable service offerings and industry experience. Their ability to provide tailored solutions can help SMBs enhance their operational efficiency and achieve growth. The company's flexible approach allows them to adjust their services based on the evolving needs of their clients, making them a suitable partner for SMBs aiming for expansion.

While SQME has capabilities that could support larger enterprises, their employee size may suggest a more personalized approach that might be better suited for small to medium businesses. However, their extensive experience in industry-specific services and their commitment to quality management can still provide value to enterprise clients looking for specialized solutions, especially in sectors like banking and healthcare.