Spectrum Bpo
Marketing Operations
Spectrum BPO is an innovative outsourcing agency that provides marketing operations for retail and eCommerce, known for its entrepreneurial foundation and proven client success.

Size

51-200
Private
1m-10m

Mission

To help small and medium businesses succeed by enhancing their brand interaction and growth in eCommerce marketplaces.

About

Spectrum BPO offers marketing operations along with sales and lead-generation services for clients in retail and eCommerce. The company operates using an onshore model and supports businesses primarily in the U.S. and Europe.

It is recognized for its affordable, expert-driven outsourcing solutions, with a dedicated team that helps clients achieve significant ROI improvements.

Services

Spectrum BPO provides marketing operations supported by sales and lead-generation services and specific offerings such as inventory management support, campaign management, and content creation. These services cover various eCommerce channels and are tailored to support clients' growth and operational efficiency.

Capabilities

Inventory Management Support
Campaign Management
Content Creation & Localisation
SEO & Website Optimisation
Market & Competitive Intelligence
Brand Monitoring & Reputation Management

Industries Served

The company serves clients in retail and eCommerce. It has experience supporting small and medium-sized businesses with services aligned to industry-specific requirements and technology platforms such as Amazon, Walmart, and Shopify.

Unique Stregths

Spectrum BPO is known for its entrepreneurial foundation with decades of combined experience among its founders, offering clients affordable and expert-driven outsourcing. Its approach includes dedicated account management and strategic marketing services, which help deliver consistent growth and profitability.

Delivery Footprint

Headquartered in Richardson, Texas, the company operates using an onshore delivery model. It serves clients across the U.S. and Europe, with teams working in a hybrid environment to meet diverse client needs.

Certifications

No items found.

Verticals

Retail & e-Commerce

Clients

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What's the main service provided by
Spectrum Bpo
?
Spectrum BPO specializes in marketing operations, complemented by a variety of services designed to enhance business performance. Their offerings include inventory management support, campaign management, content creation and localization, as well as SEO and website optimization. These services are tailored to help clients efficiently navigate various eCommerce channels and achieve their growth objectives.
What additional services does
Spectrum Bpo
provide?
In addition to their core marketing operations, Spectrum BPO offers a range of additional services that include customer experience and contact center support as well as back-office operations. This diverse service portfolio enables them to meet broader client needs across various operational aspects.
When was
Spectrum Bpo
founded?
Spectrum BPO was established in 2006, marking it as a well-established player in the BPO industry. With nearly 18 years of experience, the company has developed a strong foundation in providing outsourcing solutions tailored to the needs of its clients.
What industry verticals does
Spectrum Bpo
serve?
Spectrum BPO primarily serves clients within the retail and eCommerce sectors. Their expertise in these industries allows them to deliver specialized services that cater to the unique requirements of businesses operating in this fast-paced environment.
What delivery model does
Spectrum Bpo
offer?
Spectrum BPO employs an onshore delivery model, which means that their services are provided from within the same country as their clients. This approach facilitates effective communication and collaboration, ensuring a seamless integration of services tailored to meet client needs.
How many employees and/or seats does
Spectrum Bpo
have?
Spectrum BPO has a workforce comprising between 51 to 200 employees. This size allows them to offer personalized service while maintaining the agility necessary to respond to client demands swiftly.
Can
Spectrum Bpo
be considered a good service provider for startups?
While Spectrum BPO has the capabilities to support startups, their primary focus on small and medium businesses may make them a better fit for companies that have already established a market presence. Startups looking for foundational support in marketing operations and lead generation will find value in their services, but may need to consider whether they offer the scalability required for very early-stage ventures.
Can
Spectrum Bpo
be considered a good service provider for SMBs?
Spectrum BPO is particularly well-suited to support small and medium-sized businesses. Their focus on affordable, expert-driven outsourcing solutions and commitment to enhancing brand interactions makes them an attractive partner for SMBs looking to grow in the competitive eCommerce landscape. Their tailored services are designed to help these businesses thrive without the overhead of larger-scale operations.
Can
Spectrum Bpo
be considered a good service provider for enterprises?
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