Spectrum BPO
Back-Office Operations
Spectrum BPO is an innovative eCommerce outsourcing platform that provides back-office operations for retail and e-commerce, known for its comprehensive account management and optimization services.
Size
Private
Mission
To assist small and medium businesses in achieving success on eCommerce platforms by implementing productive strategies.
About
Spectrum BPO offers back-office operations along with ongoing account management and product optimization for clients in retail and e-commerce. The company operates using a hybrid delivery model and supports businesses across the USA and Europe.
It is recognized for its expertise in enhancing client ROAS and ACOS, with a dedicated team of eCommerce professionals focused on delivering successful strategies.
Services
Spectrum BPO provides back-office operations supported by ongoing account management and product optimization. These services cover inventory management, fulfillment, SEO, and marketing automation, tailored to support the operational needs of eCommerce businesses.
Capabilities
Order Management & Fulfilment
Inventory Management Support
Campaign Management
SEO & Website Optimisation
Content Creation & Localisation
Marketing Automation & CRM Ops
Industries Served
The company serves clients in retail and e-commerce. It has experience supporting small and medium-sized businesses with services aligned to industry-specific requirements and technology platforms such as Amazon, Walmart, eBay, and Etsy.
Unique Stregths
Spectrum BPO is known for its comprehensive approach to eCommerce management, offering clients a blend of strategic insights and operational support. Its approach includes continuous optimization of listings and proactive account management, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in Richardson, Texas, the company operates using a hybrid delivery model. It serves clients across the USA and Europe, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
Spectrum BPO
?
Spectrum BPO specializes in back-office operations, providing comprehensive support to enhance eCommerce success for its clients. Their service offerings include order management and fulfillment, inventory management support, campaign management, SEO and website optimization, content creation and localization, as well as marketing automation and CRM operations. This broad range of services ensures that businesses can efficiently manage their operations and improve their online presence.
What additional services does
Spectrum BPO
provide?
When was
Spectrum BPO
founded?
Founded in 2006, Spectrum BPO has been actively supporting businesses for over 17 years. Since its inception, the company has focused on providing tailored solutions for the evolving needs of eCommerce, establishing itself as a trusted partner for small and medium enterprises.
What industry verticals does
Spectrum BPO
serve?
Spectrum BPO primarily serves the retail and e-commerce sectors. With a specific focus on these industries, the company effectively addresses the unique challenges and requirements of businesses operating in a competitive online marketplace.
What delivery model does
Spectrum BPO
offer?
Spectrum BPO employs a hybrid delivery model, blending onshore and offshore resources to optimize service delivery. This approach allows the company to leverage diverse talent across different regions, ensuring that clients receive quality support tailored to their needs. By utilizing a mix of remote teams, Spectrum BPO can effectively address the varying demands of its clientele while maintaining operational efficiency.
How many employees and/or seats does
Spectrum BPO
have?
Can
Spectrum BPO
be considered a good service provider for startups?
Can
Spectrum BPO
be considered a good service provider for SMBs?
Spectrum BPO is well-suited for small and medium businesses, offering a flexible range of services that can be customized to meet specific operational needs. Their expertise in eCommerce management, combined with a focus on enhancing return on ad spend (ROAS) and advertising cost of sales (ACOS), makes them a valuable partner for SMBs looking to grow in the online marketplace. Additionally, the company's hybrid delivery model allows for scalability, ensuring that services can adapt as businesses evolve.
Can
Spectrum BPO
be considered a good service provider for enterprises?
While Spectrum BPO primarily focuses on small and medium businesses, their comprehensive service offerings and hybrid delivery model can also be advantageous for larger companies looking for specialized support in eCommerce. However, enterprises may require more extensive resources and capabilities compared to what Spectrum BPO primarily provides. Potential clients should evaluate their specific needs and consider whether the level of service aligns with the demands of larger-scale operations.
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