Sourcefit
Back-Office Operations
Sourcefit is a business process outsourcing provider that provides back-office operations for healthcare, finance, and technology sectors, known for its personalized service and risk-free engagement model.
Size
501-1K
Private
50m-100m
Mission
To develop bespoke solutions that align with unique business needs and drive long-term value.
About
Sourcefit offers back-office operations along with customer experience and contact center services, marketing operations, and software engineering for clients in healthcare, finance, and technology. The company operates using an offshore delivery model and supports clients globally.
It is recognized for its ability to attract top talent without upfront fees or long-term contracts, with a strong focus on personalized service and operational transparency.
Services
Sourcefit provides back-office operations supported by customer experience and contact center services, marketing operations, and software engineering. These services cover a wide range of business functions, including data processing, customer support, and IT development, tailored to meet the unique needs of clients.
Capabilities
Live Chat & Messaging Support
Outbound Telesales & Retention
Social Media Management
Email Marketing Production
Content Moderation
Data Entry & Data Processing
Billing & Invoicing
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Benefits Administration
Employee Helpdesk
Learning & Development Support
Process Assessment & Transition Management
Market & Competitive Intelligence
Legal Process Outsourcing (LPO)
Web Development
Custom Application Development
Quality Assurance & Monitoring
Graphic & Video Production
Event & Webinar Support
Industries Served
The company serves clients in healthcare, finance, and technology sectors. It has experience supporting startups to Fortune 500 firms with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Sourcefit is known for its personalized service and ability to manage recruitment and operational support effectively, offering clients flexibility and control. Its approach includes minimal start-up risk and maximum transparency, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in Manila, Philippines, the company operates using an offshore delivery model. It serves clients across various global regions, with teams working in remote environments tailored to client needs.
Certifications
PCI DSS
SOC-2
Verticals
Healthcare & Life Sciences
Banking & Financial Services
Insurance
Technology & SaaS
Clients
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What's the main service provided by
Sourcefit
?
Sourcefit specializes in back-office operations while also providing a comprehensive range of additional services. These include customer experience and contact center solutions, marketing operations, and software engineering. The company’s offerings extend to live chat and messaging support, outbound telesales, social media management, email marketing production, content moderation, data entry and processing, billing and invoicing, and various human resource services such as recruitment process outsourcing and payroll processing, all tailored to meet diverse business needs.
What additional services does
Sourcefit
provide?
When was
Sourcefit
founded?
Sourcefit was established in 2009, marking its presence in the business process outsourcing industry. As of 2024, the company has been in operation for 15 years, demonstrating a sustained commitment to delivering quality outsourcing solutions.
What industry verticals does
Sourcefit
serve?
Sourcefit serves a variety of industries, focusing primarily on Healthcare & Life Sciences, Banking & Financial Services, Insurance, and Technology & SaaS. This diverse industry expertise allows the company to tailor its services effectively to meet specific client requirements.
What delivery model does
Sourcefit
offer?
Sourcefit employs an offshore delivery model, which involves providing services from a remote location, often in a different country, to optimize cost and efficiency. This approach enables Sourcefit to leverage a global talent pool while maintaining high-quality standards in service delivery.
How many employees and/or seats does
Sourcefit
have?
Sourcefit has a workforce ranging between 501 and 1,000 employees. This size allows the company to scale its operations effectively, providing ample support for a variety of client needs while maintaining a personalized approach.
Can
Sourcefit
be considered a good service provider for startups?
Sourcefit can be a beneficial service provider for startups, particularly due to its flexible service offerings and focus on personalized support. With a range of back-office operations and customer experience solutions, startups can leverage Sourcefit’s expertise to build their operational capabilities without the burden of upfront fees or long-term commitments, which is often crucial for new businesses looking to minimize risks while scaling.
Can
Sourcefit
be considered a good service provider for SMBs?
Sourcefit is well-suited for small and medium businesses (SMBs), as it offers scalable services that can grow alongside its clients. The company’s diverse portfolio, including marketing operations and customer support, allows SMBs to access essential resources that foster growth and enhance operational efficiency, making it a strategic partner in their development journey.
Can
Sourcefit
be considered a good service provider for enterprises?
For enterprises and large companies, Sourcefit stands out as a reliable outsourcing partner. With its substantial workforce, certifications like PCI DSS and SOC-2, and a variety of sophisticated service offerings, Sourcefit is equipped to handle complex operational demands. The company’s offshore delivery model ensures that it can provide scalable solutions tailored to the unique needs of larger organizations, helping them maintain efficiency and transparency in their operations.
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