SOSA BPO
Shared-Services Transformation
SOSA BPO is a leading nearshore outsourcing firm that provides shared-services transformation for U.S. businesses, known for its cost efficiency and skilled remote workforce.
Size
11-50
Private
Mission
To build long-term partnerships with clients through collaboration and understanding of unique business needs.
About
SOSA BPO offers shared-services transformation along with finance and accounting, HR, recruitment and payroll, and customer experience services for clients in various industries. The company operates using a nearshore model and supports U.S.-based businesses.
It is recognized for its cost efficiency, with a commitment to high-quality deliverables and tailored solutions that meet specific client needs.
Services
SOSA BPO provides shared-services transformation supported by finance and accounting, HR, recruitment and payroll, and customer experience services. These services cover a wide range of business functions, including data entry, billing, invoicing, and employee helpdesk, and are tailored to support clients in delegating non-core tasks to focus on their core activities.
Capabilities
Data Entry & Data Processing
Billing & Invoicing
Accounts Payable
Accounts Receivable
Payroll Processing
Employee Helpdesk
Talent Sourcing & Screening
Onboarding Administration
Industries Served
The company serves clients in various industries, particularly those requiring administrative support, finance, HR, and customer service functions. It has experience supporting U.S. businesses broadly, ensuring alignment with industry-specific requirements.
Unique Stregths
SOSA BPO is known for its cost efficiency and commitment to quality, offering clients access to top-tier talent at a fraction of U.S. wages. Its approach includes rigorous quality control and dedicated account management, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in Irwindale, California, the company operates using a nearshore delivery model. It serves clients across the United States, with teams working remotely in Colombia to ensure cultural compatibility and effective communication.
Certifications
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Verticals
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Clients
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What's the main service provided by
SOSA BPO
?
SOSA BPO specializes in shared-services transformation, providing comprehensive support to businesses looking to optimize their operations. Their primary offerings include essential services such as data entry, billing and invoicing, accounts payable and receivable, payroll processing, employee helpdesk, talent sourcing and screening, and onboarding administration. This wide array of services enables clients to delegate non-core functions efficiently, allowing them to concentrate on their primary business activities.
What additional services does
SOSA BPO
provide?
In addition to its primary focus on shared-services transformation, SOSA BPO offers a suite of complementary services in finance and accounting, human resources, recruitment, payroll, and customer experience. These additional capabilities enhance the company's service portfolio, enabling clients to receive comprehensive support across various business functions.
When was
SOSA BPO
founded?
SOSA BPO was established in 2003, marking over 20 years of experience in delivering high-quality business process outsourcing solutions. Since its inception, the company has grown steadily, building a reputation for excellence in shared-services transformation and related support functions.
What industry verticals does
SOSA BPO
serve?
What delivery model does
SOSA BPO
offer?
SOSA BPO employs a nearshore delivery model, which means that their services are provided from a nearby country, in this case, Colombia, to clients primarily based in the United States. This approach facilitates better cultural alignment and communication while allowing clients to take advantage of cost efficiencies without sacrificing quality.
How many employees and/or seats does
SOSA BPO
have?
SOSA BPO has a workforce comprising between 11 to 50 employees, which positions the company to offer personalized service and dedicated attention to its clients. This size allows for agility and flexibility in operations, catering effectively to the unique needs of each client.
Can
SOSA BPO
be considered a good service provider for startups?
SOSA BPO can be a valuable partner for startups seeking to streamline their operations. With their specialized services in shared-services transformation and a focus on cost-efficiency, startups can benefit from high-quality support without the overhead costs typically associated with hiring in-house staff. The company's flexibility allows startups to scale their operations as they grow, ensuring that they have the necessary resources to succeed.
Can
SOSA BPO
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) can find a strong ally in SOSA BPO. The company's range of services, combined with its nearshore delivery model, provides SMBs access to quality support while maintaining cost-effectiveness. SOSA BPO's commitment to understanding the unique needs of its clients positions it well to support the growth and operational efficiency that SMBs require.
Can
SOSA BPO
be considered a good service provider for enterprises?
While SOSA BPO is well-equipped to handle the needs of small and medium businesses, its current workforce size and service model may not fully align with the complexities and scale required by larger enterprises. While they can deliver quality support, larger organizations may seek providers with extensive resources and capabilities specifically designed for high-volume, sophisticated operational demands.
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