SOPHI
Back-Office Operations
SOPHI, Inc. is a Business Process Outsourcing firm that provides back-office operations for travel, hospitality, and e-commerce, known for its innovative AI-driven solutions and skilled remote professionals.
Size
over-10K
Private
Mission
To become the preferred outsourcing partner for global businesses by championing excellence and providing transformative value through services.
About
SOPHI, Inc. offers back-office operations along with digital marketing services, call center solutions, and labor relations programs for clients in travel, hospitality, e-commerce, and education. The company operates using an offshore model and supports clients across North America, Europe, and Asia.
It is recognized for its commitment to excellence and quality, with a robust Work From Home ecosystem and a handpicked team adaptable to various client needs.
Services
Capabilities
Lead Research & List Building
Data Entry & Data Processing
Market & Competitive Intelligence
Content Creation & Localisation
Social Media Management
SEO & Website Optimisation
Campaign Management
Outbound SDR / Cold Calling
Inbound Lead Qualification
Email Support
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Retail & e-Commerce
Education & EdTech
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
SOPHI
?
SOPHI specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency for businesses. Their offerings include lead research and list building, data entry and processing, market and competitive intelligence, content creation and localization, social media management, SEO and website optimization, campaign management, outbound sales development representative (SDR) initiatives, inbound lead qualification, and email support. This diverse range of services enables SOPHI to cater to various client needs across different sectors.
What additional services does
SOPHI
provide?
When was
SOPHI
founded?
SOPHI was established in 2008, marking over 15 years of experience in the business process outsourcing industry. Since its inception, the company has continuously evolved, adapting to the changing needs of its clients and leveraging advanced technologies to deliver exceptional services.
What industry verticals does
SOPHI
serve?
SOPHI serves a variety of industries, focusing on travel, hospitality & leisure, retail & e-commerce, and education & edtech. This diverse industry focus allows the company to tailor its services to meet the specific demands and requirements of each sector.
What delivery model does
SOPHI
offer?
SOPHI employs an offshore delivery model, which means that their services are provided by teams located in a different country than where their clients are based. This approach allows for cost-effective solutions while ensuring high-quality service delivery. The company’s offshore model supports efficient operations and provides access to a skilled workforce, enabling them to meet the diverse needs of clients across North America, Europe, and Asia.
How many employees and/or seats does
SOPHI
have?
SOPHI has a workforce of over 10,000 employees, reflecting its significant scale and capacity to handle large volumes of work. This expansive team allows the company to offer robust support and flexibility to its clients, ensuring that they can meet varied business demands effectively.
Can
SOPHI
be considered a good service provider for startups?
SOPHI can be a valuable partner for startups seeking to establish a foothold in their respective markets. With a focus on back-office operations and a suite of digital marketing services, the company can help startups streamline their processes and enhance customer engagement. Their offshore delivery model also allows startups to benefit from cost-effective solutions without compromising on quality.
Can
SOPHI
be considered a good service provider for SMBs?
SOPHI is well-positioned to support small and medium-sized businesses (SMBs) with its extensive range of services tailored to enhance operational efficiency. The company’s experience in working with a diverse clientele across various industries enables it to provide flexible solutions that cater to the specific needs of SMBs, helping them to grow and scale their operations effectively.
Can
SOPHI
be considered a good service provider for enterprises?
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