
Softtek
IT Infrastructure and Managed Services
Softtek is a global software engineering partner that provides IT infrastructure and managed services for banking and financial services, gaming and entertainment, and technology sectors, known for its pioneering nearshore delivery model.
Size
over-10K
Private
over-1b
Mission
About
Softtek offers IT infrastructure and managed services along with software engineering and product development for clients in banking and financial services, gaming and entertainment, and technology. The company operates using a nearshore model and supports clients across North America, Latin America, Europe, and Asia.
It is recognized for its extensive industry experience, with a strong focus on digital transformation and automation-driven solutions that enhance operational efficiency.
Services
Softtek provides IT infrastructure and managed services supported by software engineering and product development. These services include technical support, application support and maintenance, cloud migration and management, and cybersecurity operations. Each solution is tailored to enhance business operations and ensure seamless integration with existing client systems.
Capabilities
Technical Support (Tier 1/2)
Application Support & Maintenance
Cloud Migration & Management
Cybersecurity Operations (SOC)
Data Engineering & ETL
Custom Application Development
DevOps & CI/CD
Industries Served
The company serves clients in banking and financial services, gaming and entertainment, and technology sectors. It has experience supporting enterprises with services aligned to industry-specific requirements, leveraging advanced technologies and platforms to drive digital transformation.
Unique Stregths
Softtek is known for its pioneering nearshore delivery model, offering clients enhanced collaboration and communication through geographically aligned teams. Its approach includes an automation-first culture and agile methodologies, which help deliver consistent, high-quality services at scale.
Delivery Footprint
Headquartered in Monterrey, Mexico, the company operates using a nearshore delivery model. It serves clients across North America, Latin America, Europe, and Asia, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Gaming & Entertainment
Technology & SaaS
Clients
No items found.
What's the main service provided by
Softtek
?
Softtek specializes in providing IT infrastructure and managed services, primarily focusing on enhancing business operations through tailored solutions. Their offerings include technical support, application support and maintenance, cloud migration and management, and cybersecurity operations. These services are designed to ensure seamless integration with existing client systems, thus supporting effective business processes.
What additional services does
Softtek
provide?
In addition to its main offerings, Softtek provides an array of other services including software engineering and product development, as well as AI and data services. This expanded portfolio enables the company to support clients with innovative solutions that drive growth and enhance operational capabilities.
When was
Softtek
founded?
Softtek was established in 1982, marking over 40 years in the IT services industry. Since its inception, the company has evolved significantly, adapting to changing technology landscapes and client needs while maintaining a strong commitment to digital transformation and operational efficiency.
What industry verticals does
Softtek
serve?
Softtek serves a diverse range of industries, including Banking & Financial Services, Gaming & Entertainment, and Technology & SaaS. This broad focus allows the company to leverage its expertise to meet the specific requirements of each sector, driving innovation and efficiency.
What delivery model does
Softtek
offer?
Softtek employs a nearshore delivery model, which allows clients to benefit from geographic proximity, facilitating better collaboration and communication. In this model, teams work from locations close to clients, ensuring that support and services are delivered efficiently and effectively, while also accommodating various hybrid working arrangements.
How many employees and/or seats does
Softtek
have?
Softtek boasts a robust workforce of over 10,000 employees. This significant headcount reflects the company's capacity to manage large-scale operations and deliver high-quality services across multiple regions, further enhancing its ability to serve a diverse client base.
Can
Softtek
be considered a good service provider for startups?
Softtek may not be the ideal fit for startups that require a more nimble and cost-effective approach. While the company has the expertise and resources to deliver comprehensive services, its size and established processes might not align with the fast-paced, adaptable needs of early-stage ventures. However, for startups that are looking for robust IT support as they scale, Softtek could offer valuable insights and services, particularly in areas like cloud management and technical support.
Can
Softtek
be considered a good service provider for SMBs?
Softtek is well-positioned to support small and medium businesses (SMBs) due to its scalable service offerings and experience across various industries. Their nearshore delivery model can provide SMBs with access to high-quality IT services without the challenges associated with offshore providers. As these businesses seek growth, Softtek's flexible approach and comprehensive service portfolio can facilitate operational efficiency and digital transformation.
Can
Softtek
be considered a good service provider for enterprises?
For enterprises and large companies, Softtek stands out as a reliable service provider, given its extensive experience and substantial workforce. The company's capability to deliver complex IT solutions at scale, combined with its emphasis on automation and agile methodologies, makes it an excellent partner for organizations seeking sophisticated services. Softtek's nearshore delivery model further enhances collaboration, ensuring that enterprises receive the support they need to thrive in a competitive landscape.
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