Softfile
Back-Office Operations
SoftFile is a business services provider that offers back-office operations for healthcare, government, and financial services, known for its extensive experience and commitment to security.
Size
51-200
Private
Mission
About
SoftFile offers back-office operations along with document scanning, data entry, and plastic card printing for clients in healthcare, government, and financial services. The company operates using an onshore model and supports clients throughout the United States.
It is recognized for its over 30 years of industry experience, with a state-of-the-art facility in Sacramento that processes millions of files annually.
Services
SoftFile provides back-office operations supported by document scanning, data entry, and plastic card printing. These services cover high-volume paper-to-digital conversion, accurate data input, and custom card production, tailored to support the document management needs of various organizations.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Record Management & Archiving
Industries Served
The company serves clients in healthcare, government, and financial services. It has experience supporting both private and public sector organizations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
SoftFile is known for its extensive experience and commitment to security, offering clients a secure environment for document management. Its approach includes regular security audits and strict protocols, which help deliver consistency and confidentiality at scale.
Delivery Footprint
Headquartered in Sacramento, California, the company operates using an onshore delivery model. It serves clients across the United States, with teams working on-site to ensure high-quality service delivery.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Government & Public Sector
Banking & Financial Services
Clients
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What's the main service provided by
Softfile
?
Softfile specializes in back-office operations, offering a comprehensive suite of services aimed at enhancing document management for its clients. Their primary focus includes data entry and data processing, document indexing and digitization, as well as record management and archiving. This diverse offering ensures that organizations receive accurate data input and efficient handling of their documents, tailored to meet specific industry needs.
What additional services does
Softfile
provide?
When was
Softfile
founded?
Softfile was established in 1988, marking over 35 years of experience in the business process outsourcing sector. Since its inception, the company has continually evolved to meet the changing demands of the market, positioning itself as a reliable partner for organizations seeking back-office solutions.
What industry verticals does
Softfile
serve?
Softfile serves a variety of industries, including Healthcare & Life Sciences, Government & Public Sector, and Banking & Financial Services. This diverse focus enables the company to cater to the unique requirements and regulatory standards of each sector, ensuring effective support for both private and public organizations.
What delivery model does
Softfile
offer?
Softfile employs an onshore delivery model, meaning that its services are provided within the United States. This approach allows for enhanced communication, better alignment with client needs, and a high level of service quality. By having teams work on-site, Softfile ensures that clients receive the benefits of immediate support and a thorough understanding of local market dynamics.
How many employees and/or seats does
Softfile
have?
Softfile has a workforce ranging from 51 to 200 employees, allowing it to maintain a nimble yet capable team. This size positions the company to effectively manage projects while still providing personalized attention to clients, ensuring a balance between scalability and individualized service.
Can
Softfile
be considered a good service provider for startups?
Softfile's service offerings could be beneficial for startups, particularly those in need of reliable back-office support. With its focus on data entry, document management, and digitization, startups can leverage Softfile’s expertise to streamline their operations and focus on growth. However, startups should consider their specific needs and the scalability of services, as Softfile’s experience primarily aligns with more established businesses.
Can
Softfile
be considered a good service provider for SMBs?
Softfile is well-suited for small and medium-sized businesses looking for flexible and scalable back-office solutions. Its extensive experience in managing document workflows and data processing allows SMBs to enhance efficiency without the overhead of in-house operations. The company’s commitment to security and quality service delivery further empowers SMBs to focus on their core activities while relying on Softfile for essential support.
Can
Softfile
be considered a good service provider for enterprises?
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