Skytiger Services
Customer Experience and Contact Center
Sky Tiger Services is a global outsourcing firm that provides customer experience and contact center solutions for various industries, known for its scalable and consumer-centric approach.
Size
11-50
Private
Mission
To help businesses of all sizes overcome challenges by implementing seamless outsourcing solutions that enable growth and market dominance.
About
Sky Tiger Services offers customer experience and contact center solutions along with operational efficiency, talent development, and IT support for clients across diverse sectors. The company operates using an offshore model and supports organizations looking to enhance their customer engagement and operational capabilities.
It is recognized for its commitment to simplifying outsourcing processes, with a focus on empowering businesses to connect better with their consumers and achieve rapid growth.
Services
Sky Tiger Services provides customer experience and contact center solutions, supported by operational efficiency, talent development, and IT support. These services include inbound customer support, technical support, automation and RPA enablement, and business intelligence and dashboarding. Each solution is tailored to enhance customer engagement and streamline operations for businesses seeking to scale efficiently.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Automation & RPA Enablement
Business Intelligence & Dashboarding
Industries Served
The company serves clients in various industries, focusing on organizations that require robust customer service and operational support. It has experience supporting businesses of all sizes, with services aligned to meet specific operational needs and enhance customer satisfaction.
Unique Stregths
Sky Tiger Services is known for its human-centered approach, offering clients scalable solutions that simplify the outsourcing experience. Its operational practices emphasize consumer-centric support and structured growth strategies, ensuring that clients can achieve market dominance without added complexity.
Delivery Footprint
Headquartered in Saint John's, Antigua and Barbuda, the company operates using an offshore delivery model. It serves clients globally, with teams dedicated to providing high-quality support tailored to the needs of diverse markets.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Skytiger Services
?
Skytiger Services specializes in delivering customer experience and contact center solutions, complemented by operational support, talent development, and IT assistance. Their offerings include inbound customer support and technical support across tier 1 and tier 2 levels, along with automation and robotic process automation (RPA) enablement, as well as business intelligence and dashboarding services. This comprehensive suite is designed to enhance customer engagement and optimize operational efficiency for businesses aiming to grow.
What additional services does
Skytiger Services
provide?
When was
Skytiger Services
founded?
Skytiger Services was established in 2013, making it over a decade old as of 2024. Since its inception, the company has been dedicated to providing effective outsourcing solutions that assist businesses in overcoming operational challenges and achieving market leadership.
What industry verticals does
Skytiger Services
serve?
What delivery model does
Skytiger Services
offer?
Skytiger Services operates using an offshore delivery model, which means that their services are provided from a different country than where their clients are based. This approach allows them to deliver high-quality support while taking advantage of cost efficiencies and access to a global talent pool, ultimately enabling their clients to enhance their operational capabilities.
How many employees and/or seats does
Skytiger Services
have?
Skytiger Services has a workforce comprising between 11 to 50 employees. This size indicates a relatively small team, which allows for a more personalized approach in service delivery and client interaction, fostering closer relationships with their clients.
Can
Skytiger Services
be considered a good service provider for startups?
Skytiger Services can be a valuable partner for startups, particularly those seeking to establish a strong customer support framework from the outset. With their comprehensive service offerings, which include inbound customer support and technical assistance, startups can benefit from tailored solutions that help them engage with their customers effectively while focusing on growth without overwhelming their resources.
Can
Skytiger Services
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) will find Skytiger Services to be a suitable service provider due to its scalable solutions and diverse portfolio of services. The company’s experience in supporting businesses of various sizes, combined with its commitment to enhancing customer engagement and operational efficiency, positions it as a reliable partner for SMBs looking to expand their market presence and improve customer satisfaction.
Can
Skytiger Services
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.