
Sixeleven Global Services And Solutions
Customer Experience and Contact Center
Six Eleven is a pioneering BPO company that provides customer experience and contact center services for various industries, known for its commitment to quality and operational excellence.
Size
1K-5K
Private
10m-50m
Mission
To deliver a quality experience consistently.
About
Six Eleven offers customer experience and contact center services along with sales and lead-generation services and back-office operations for clients in diverse industries. The company operates using an offshore model and supports global clients.
It is recognized for its scalable solutions and a strong focus on client satisfaction, with over 18 years of experience and a workforce of more than 5,000 employees.
Services
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Email Support
Live Chat & Messaging Support
Data Entry & Data Processing
Image & Video Annotation
Content Moderation
Document Indexing & Digitisation
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Technology & SaaS
Gaming & Entertainment
Clients
No items found.
What's the main service provided by
Sixeleven Global Services And Solutions
?
Sixeleven Global Services And Solutions specializes in delivering exceptional customer experience and contact center services. Their offerings encompass a broad range of solutions, including inbound customer support, outbound telesales and retention, technical support at both tier 1 and tier 2 levels, as well as email and live chat support. Additionally, they provide data entry, data processing, image and video annotation, content moderation, and document indexing and digitization, all tailored to meet the specific needs of their clients.
What additional services does
Sixeleven Global Services And Solutions
provide?
When was
Sixeleven Global Services And Solutions
founded?
Founded in 2005, Sixeleven Global Services And Solutions has been in operation for nearly 19 years. Since its establishment, the company has grown significantly, honing its expertise in customer engagement and back-office solutions.
What industry verticals does
Sixeleven Global Services And Solutions
serve?
Sixeleven Global Services And Solutions serves a diverse array of industries, specifically focusing on Technology & SaaS and Gaming & Entertainment. This broad industry expertise allows them to cater to the unique needs of businesses across these sectors, ensuring effective customer engagement and support.
What delivery model does
Sixeleven Global Services And Solutions
offer?
Sixeleven Global Services And Solutions operates using an offshore delivery model, which means that their services are provided from a different country than where their clients are located. This approach allows them to leverage cost efficiencies while maintaining high service quality. By utilizing advanced technology and secure platforms, they ensure effective and reliable service delivery to clients worldwide.
How many employees and/or seats does
Sixeleven Global Services And Solutions
have?
The workforce at Sixeleven Global Services And Solutions consists of between 1,000 and 5,000 employees, reflecting a robust team capable of handling a variety of client needs. This significant employee base supports their extensive range of services and contributes to their operational efficiency.
Can
Sixeleven Global Services And Solutions
be considered a good service provider for startups?
While Sixeleven Global Services And Solutions offers a comprehensive suite of services that can be beneficial for startups, the suitability largely depends on the specific needs and scale of the startup. Their extensive experience and flexible service offerings can provide valuable support as startups look to establish their customer engagement strategies. However, startups should consider their own budgetary constraints and the scalability of services when making a decision.
Can
Sixeleven Global Services And Solutions
be considered a good service provider for SMBs?
Sixeleven Global Services And Solutions is well-positioned to serve small and medium businesses due to its scalable solutions and extensive service portfolio. Their ability to customize services to meet the unique demands of SMBs allows for flexibility and growth support, making them an excellent partner for companies looking to enhance their customer experience without compromising on quality.
Can
Sixeleven Global Services And Solutions
be considered a good service provider for enterprises?
For enterprises and large companies, Sixeleven Global Services And Solutions presents a reliable option thanks to its substantial workforce and proven track record in delivering quality services at scale. Their offshore delivery model and focus on operational excellence make them well-suited to handle the complex needs of larger organizations, ensuring sophisticated offerings that can adapt to evolving business requirements.
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