Six Eleven BPO
Customer Experience and Contact Center
Six Eleven is a pioneering BPO company that provides customer experience and contact center services for various industries, known for its client-centric approach and scalable operations.
Size
1K-5K
Private
10m-50m
Mission
To provide quality service the first time, every time, through a flexible, solution-oriented approach tailored to meet each client's unique needs.
About
Six Eleven offers customer experience and contact center services along with sales and lead-generation services and back-office operations for clients in diverse sectors. The company operates using an offshore model and supports global clients.
It is recognized for its solution-oriented service, with a commitment to delivering quality the first time, every time, backed by over 18 years of industry experience.
Services
Six Eleven provides customer experience and contact center services, supported by sales and lead-generation services and back-office operations. These services cover inbound customer support, outbound telesales, technical support, data entry, and content moderation, tailored to support clients' unique business needs.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Data Entry & Data Processing
Content Moderation
Lead Research & List Building
Appointment Setting
Industries Served
The company serves clients in various industries requiring customer engagement, sales, and technical support. It has experience supporting businesses with services aligned to specific requirements across multiple sectors, ensuring flexibility and adaptability.
Unique Stregths
Six Eleven is known for its client-centric approach, offering clients scalable and efficient outsourcing solutions. Its operational practices include a focus on quality service delivery and a commitment to building trust and satisfaction among clients, ensuring consistency at scale.
Delivery Footprint
Headquartered in Davao City, Philippines, the company operates using an offshore delivery model. It serves clients globally, with teams working in a controlled environment that emphasizes productivity and efficiency.
Certifications
PCI DSS
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Six Eleven BPO
?
Six Eleven BPO specializes in customer experience and contact center solutions, providing a range of services designed to meet diverse client needs. Their offerings encompass inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, as well as data entry and processing. Additionally, they offer content moderation, lead research and list building, and appointment setting, all tailored to enhance customer engagement and operational efficiency.
What additional services does
Six Eleven BPO
provide?
When was
Six Eleven BPO
founded?
Established in 2004, Six Eleven BPO has been actively providing outsourcing solutions for nearly 20 years. This extensive experience in the industry has allowed the company to refine its service offerings and build strong relationships with clients across various sectors.
What industry verticals does
Six Eleven BPO
serve?
What delivery model does
Six Eleven BPO
offer?
Six Eleven BPO operates on an offshore delivery model, meaning that their services are provided from a location outside the client's country, specifically from their headquarters in Davao City, Philippines. This approach allows them to offer cost-effective solutions while maintaining high service standards, leveraging a controlled environment that emphasizes productivity and efficiency.
How many employees and/or seats does
Six Eleven BPO
have?
Six Eleven BPO boasts a workforce of between 1,000 to 5,000 employees, which positions them as a significant player in the BPO sector. This sizable team enables the company to scale operations effectively and deliver consistent service to a diverse client base.
Can
Six Eleven BPO
be considered a good service provider for startups?
Trupp Global Technologies Pvt Ltd is well-suited to support startups, primarily due to its adaptable service offerings and offshore delivery model. By focusing on back-office operations and customer experience solutions, they can help new ventures streamline their processes and enhance customer engagement without the burden of extensive overhead costs. Their expertise in working with early-stage companies positions them as a valuable partner for startups looking to establish a strong operational foundation.
Can
Six Eleven BPO
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) can greatly benefit from Six Eleven BPO's scalable services and extensive industry experience. The company's diverse service portfolio enables SMBs to find tailored solutions that support their growth objectives. With a commitment to quality and adaptability, Six Eleven can help these businesses enhance their customer interactions and streamline back-office operations without the need for significant resource investments.
Can
Six Eleven BPO
be considered a good service provider for enterprises?
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