Simply Digital We Make It Real
Customer Experience and Contact Center
Simply Digital is a technology solutions provider that provides customer experience and contact center services for various business sectors, known for its innovative digital solutions and customer-centric approach.
Size
1-10
Private
Mission
To enable secure access to data from anywhere, on any device.
About
Simply Digital offers customer experience and contact center services along with marketing operations and IT infrastructure solutions for clients across multiple sectors. The company operates using an onshore model and supports clients primarily in Europe.
It is recognized for its proven track record in delivering custom IT solutions that are adaptable and scalable, ensuring clients benefit from the latest innovations and best practices.
Services
Simply Digital provides customer experience and contact center services, supported by marketing operations and IT infrastructure solutions. These services include inbound customer support, social media customer care, and content creation & localization. Each solution is tailored to support clients' needs for efficient communication and operational excellence.
Capabilities
Inbound Customer Support
Social Media Customer Care
Content Creation & Localisation
Industries Served
The company serves clients in various business sectors, leveraging its expertise in BPO and digital services. It has experience supporting organizations with diverse requirements, ensuring alignment with industry-specific challenges and technology platforms.
Unique Stregths
Simply Digital is known for its customer-centric approach, offering clients flexible and scalable solutions. Its commitment to continuous staff training and innovation helps deliver high-performance technology with minimal learning curves, ensuring clients maximize their investments.
Delivery Footprint
Headquartered in Europe, the company operates using an onshore delivery model. It serves clients across the European market, with teams working in hybrid environments tailored to client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Simply Digital We Make It Real
?
Simply Digital We Make It Real specializes in enhancing customer experiences through its core offerings in customer experience and contact center services. This includes a range of tailored solutions such as inbound customer support, social media customer care, and content creation and localization. These services are designed to facilitate seamless communication and operational efficiency for clients across various sectors.
What additional services does
Simply Digital We Make It Real
provide?
In addition to its primary focus on customer experience and contact center solutions, Simply Digital We Make It Real also offers finance and accounting services. This expansion of capabilities allows the company to support clients with a broader range of operational needs, providing integrated solutions that enhance overall business performance.
When was
Simply Digital We Make It Real
founded?
Simply Digital We Make It Real was established in 1999, marking over 24 years of experience in the business process outsourcing industry. Since its inception, the company has evolved to meet the changing needs of its clientele, positioning itself as a trusted partner in delivering innovative solutions that enhance customer engagement and operational success.
What industry verticals does
Simply Digital We Make It Real
serve?
What delivery model does
Simply Digital We Make It Real
offer?
Simply Digital We Make It Real employs an onshore delivery model, which means that its services are provided from within the same country as its clients, in this case, Romania. This approach facilitates direct communication and collaboration, ensuring that the company can quickly respond to client needs while maintaining high-quality service standards.
How many employees and/or seats does
Simply Digital We Make It Real
have?
Simply Digital We Make It Real operates with a small team of 1 to 10 employees. This compact workforce allows for a highly personalized and agile approach to service delivery, enabling the company to focus on building strong relationships with its clients and adapting swiftly to their unique requirements.
Can
Simply Digital We Make It Real
be considered a good service provider for startups?
Simply Digital We Make It Real can be a suitable service provider for startups, particularly those looking for personalized support in their early stages. With a small team, the company is agile and capable of adapting its services to fit the unique challenges faced by new businesses. Their focus on customer-centric solutions can help startups establish a solid foundation for communication and customer engagement from the outset.
Can
Simply Digital We Make It Real
be considered a good service provider for SMBs?
For small and medium businesses, Simply Digital We Make It Real offers a flexible and scalable service portfolio that can grow alongside their clients. The company's commitment to tailored solutions and its experience in various industries position it well to support SMBs in enhancing their customer interactions and operational efficiency, making it a valuable partner for organizations aiming for sustainable growth.
Can
Simply Digital We Make It Real
be considered a good service provider for enterprises?
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