Sigma India
Back-Office Operations
SIGMA Outsourcing Services (SOSPL) is a leading BPO provider that offers back-office operations for Banking & Financial Services, Telecommunications & Media, and Retail & e-Commerce, known for its effective process transitioning and blended pricing models.
Size
1-10
Private
Mission
About
SIGMA Outsourcing Services (SOSPL) offers back-office operations along with IT and software development for clients in Banking & Financial Services, Telecommunications & Media, and Retail & e-Commerce. The company operates using an onshore model and supports domestic clients across India.
It is recognized for its strong focus on quality and innovation, with a significant distribution network and a proven track record of managing core processes effectively.
Services
SIGMA Outsourcing Services (SOSPL) provides back-office operations supported by IT and software development and specific offerings such as process assessment and transition management. These services cover various business processes and are tailored to support clients' operational needs in a rapidly changing digital landscape.
Capabilities
Process Assessment & Transition Management
Industries Served
The company serves clients in Banking & Financial Services, Telecommunications & Media, and Retail & e-Commerce. It has experience supporting domestic businesses with services aligned to industry-specific requirements and technology platforms that enhance operational efficiency.
Unique Stregths
SIGMA Outsourcing Services is known for its effective risk management during process transitions, offering clients a competitive edge through blended pricing models. Its approach includes a strong emphasis on quality and innovation, ensuring consistency and reliability in service delivery.
Delivery Footprint
Headquartered in India, the company operates using an onshore delivery model. It serves clients across the country, with teams working in a hybrid environment to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Telecommunications & Media
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
Sigma India
?
Sigma India specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency for its clients. In addition to its primary focus on back-office tasks, the company also offers process assessment and transition management, ensuring that businesses can smoothly adapt to changing operational demands.
What additional services does
Sigma India
provide?
Beyond its core back-office operations, Sigma India extends its service portfolio to include finance and accounting, as well as HR recruitment and payroll services. This breadth of offerings allows clients to find comprehensive support for various operational needs under one roof.
When was
Sigma India
founded?
Established in 1961, Sigma India has been in operation for over 62 years. The company has built a strong foundation in the outsourcing industry, adapting and evolving its services to meet the needs of its clients over more than six decades.
What industry verticals does
Sigma India
serve?
The company serves a range of industries, including Banking & Financial Services, Telecommunications & Media, and Retail & e-Commerce. This diverse industry focus allows Sigma India to tailor its services to meet the specific needs and challenges faced by businesses in these sectors.
What delivery model does
Sigma India
offer?
Sigma India employs an onshore delivery model, which means that its services are provided within the same country as its clients, specifically across India. This approach allows for closer collaboration and communication, resulting in improved service delivery and client satisfaction.
How many employees and/or seats does
Sigma India
have?
Sigma India boasts a small workforce of between 1 to 10 employees. This compact team structure enables the company to maintain a personalized approach to service delivery, focusing on quality and attention to detail for each client.
Can
Sigma India
be considered a good service provider for startups?
Given its small team size and specialized service offerings, Sigma India can be an appealing service provider for startups. The personalized attention that comes with a smaller workforce may provide startups with the tailored support needed to navigate early-stage challenges effectively. Additionally, the company's focus on back-office operations can help startups streamline processes, allowing them to concentrate on growth and innovation.
Can
Sigma India
be considered a good service provider for SMBs?
Sigma India is well-positioned to support small and medium-sized businesses (SMBs) due to its flexible service offerings and customer-centric approach. The company's capability to provide essential back-office functions, along with additional services like finance and HR support, enables SMBs to optimize operations and scale effectively. Furthermore, the onshore delivery model fosters close collaboration, which can be particularly beneficial for SMBs looking for reliable and responsive service providers.
Can
Sigma India
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.