SIGMA
IT Infrastructure and Managed Services
SIGMA EMEA is a telecom-focused IT consultancy that provides IT managed services for telecommunications, known for its deep expertise in BSS and innovative digital transformation solutions.
Size
Private
Mission
To advance innovation within the telecom industry.
About
SIGMA EMEA offers IT managed services along with professional services for clients in the telecommunications sector. The company operates using a nearshore and offshore delivery model and supports clients across the EMEA region.
It is recognized for its customer-obsessed approach, with a robust portfolio of significant projects and partnerships with leading technology companies.
Services
SIGMA EMEA provides IT managed services supported by professional services and specific offerings such as BSS transformation support and digital transformation services. These services cover strategy, design, and delivery, and are tailored to support telecom operators in enhancing operational efficiency and customer experiences.
Capabilities
Cloud Migration & Management
IT Asset & Configuration Management
Service Desk & IT Support
DevOps & CI/CD
Application Support & Maintenance
Network Monitoring & Management
Data-Centre Operations
Industries Served
The company serves clients in the telecommunications sector. It has experience supporting telecom operators and related businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
SIGMA EMEA is known for its deep expertise in BSS and telecom technologies, offering clients innovative IT solutions that drive digital transformation. Its approach includes rigorous talent acquisition and collaborations with industry giants, ensuring a diverse and highly skilled workforce.
Delivery Footprint
Headquartered in Saudi Arabia, the company operates using a nearshore and offshore delivery model. It serves clients across the Middle East, Europe, Africa, and Asia, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Telecommunications & Media
Clients
No items found.
What's the main service provided by
SIGMA
?
SIGMA specializes in IT infrastructure and managed services, delivering a broad range of solutions tailored to meet the needs of the telecommunications sector. Their offerings include cloud migration and management, IT asset and configuration management, service desk and IT support, DevOps and CI/CD, application support and maintenance, network monitoring and management, as well as data-center operations. This comprehensive service suite ensures that clients can enhance their operational efficiency and optimize their IT environments.
What additional services does
SIGMA
provide?
In addition to its main offerings, SIGMA also provides software engineering and product development services. This expanded portfolio allows the company to assist clients not only with managed IT services but also with the creation and development of software solutions tailored to enhance their operational capabilities.
When was
SIGMA
founded?
Established in 2015, SIGMA has been operating for approximately 9 years, focusing on delivering innovative IT managed services primarily to the telecommunications industry. The company has built a reputation for its customer-centric approach and its commitment to advancing technology solutions in the sector.
What industry verticals does
SIGMA
serve?
SIGMA primarily serves the telecommunications and media industries, where it leverages its expertise to provide tailored IT solutions that meet the specific demands of telecom operators and related businesses.
What delivery model does
SIGMA
offer?
SIGMA employs a combination of nearshore and offshore delivery models to effectively cater to its clients' needs. Nearshore services generally involve teams located in nearby countries, facilitating easier communication and collaboration, while offshore services are provided from more distant locations, often leading to cost efficiencies. This flexible delivery approach allows SIGMA to adapt to varying client requirements across different regions.
How many employees and/or seats does
SIGMA
have?
Can
SIGMA
be considered a good service provider for startups?
While SIGMA's core services are robust, its focus on the telecommunications sector may make it less applicable for startups outside this industry. However, for telecom startups, SIGMA's experience in IT infrastructure and managed services can provide valuable support in establishing their operations. Their flexible delivery model could cater well to the dynamic needs of new businesses looking to scale efficiently.
Can
SIGMA
be considered a good service provider for SMBs?
SIGMA presents a strong option for small and medium-sized businesses, particularly those in the telecommunications sector. Their comprehensive range of services, combined with a nearshore and offshore delivery model, offers SMBs the flexibility and scalability they need to grow. By leveraging SIGMA's expertise, these businesses can enhance their operational efficiencies while focusing on their core competencies.
Can
SIGMA
be considered a good service provider for enterprises?
SIGMA is well-equipped to serve large enterprises, particularly within the telecom industry. With a solid foundation in IT managed services and a diverse portfolio, the company can address the complex needs of larger organizations. Their experience in handling significant projects, coupled with a commitment to innovation, positions SIGMA as a reliable partner for enterprises seeking to enhance their operational efficiency and customer experiences.
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