Shark Helpers
HR Recruitment and Payroll
Shark Helpers is a pioneering talent acquisition firm that provides HR, recruitment, and payroll services for technology and e-commerce sectors, known for its nearshore advantage and commitment to employee welfare.

Size

11-50
Private

Mission

To create jobs that matter and support the professional growth of talent while ensuring the long-term success of partner businesses.

About

Shark Helpers offers HR, recruitment, and payroll services along with customer experience and contact center operations for clients in technology and e-commerce. The company operates using a nearshore model and supports startups and small businesses primarily in North America.

It is recognized for its personalized support throughout the hiring process, with a local team in Colombia ensuring smooth communication and legal compliance.

Services

Shark Helpers provides HR, recruitment, and payroll services supported by customer experience and contact center operations. These services include talent sourcing and screening, onboarding administration, and employee helpdesk, tailored to support the unique needs of startups and small businesses looking to scale their teams.

Capabilities

Talent Sourcing & Screening
Onboarding Administration
Employee Helpdesk
Content Creation & Localisation
Social Media Management
Campaign Management
Customer & Marketing Analytics
Data Entry & Data Processing

Industries Served

The company serves clients in technology and e-commerce. It has experience supporting startups and digital businesses with services aligned to industry-specific requirements and technology platforms.

Unique Stregths

Shark Helpers is known for its nearshore delivery model, offering clients cultural compatibility and time zone alignment with Colombian professionals. Its approach includes comprehensive support throughout the hiring and onboarding process, ensuring a smooth integration of remote talent.

Delivery Footprint

Headquartered in Armenia, Quindio, Colombia, the company operates using a nearshore delivery model. It serves clients across North America, with teams working remotely to meet client needs effectively.

Certifications

ISO/IEC 27001

Verticals

Technology & SaaS
Retail & e-Commerce

Clients

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What's the main service provided by
Shark Helpers
?
Shark Helpers specializes in providing comprehensive HR, recruitment, and payroll services designed to address the needs of startups and small businesses. Their offerings include critical sub-services such as talent sourcing and screening, onboarding administration, and employee helpdesk support, ensuring a seamless experience for both employers and candidates throughout the hiring process.
What additional services does
Shark Helpers
provide?
In addition to their main HR and payroll services, Shark Helpers offers a variety of other capabilities to enhance their service portfolio. These include customer experience and contact center operations, back-office support, marketing operations, and sales and lead-generation services, making them a versatile partner for businesses seeking comprehensive operational support.
When was
Shark Helpers
founded?
Shark Helpers was established in 2019, marking a significant entry into the BPO sector. As of 2024, the company has been operational for five years, during which it has developed a reputation for its personalized approach to HR and recruitment services.
What industry verticals does
Shark Helpers
serve?
Shark Helpers focuses on serving clients in the Technology & SaaS and Retail & e-Commerce sectors. This targeted industry expertise enables the company to tailor its services to meet the unique demands of businesses operating in these dynamic fields.
What delivery model does
Shark Helpers
offer?
Shark Helpers employs a nearshore delivery model, which allows them to provide services from a location close to their primary market, North America. This model offers the advantage of cultural alignment and similar time zones, facilitating smooth communication and effective collaboration between teams and clients.
How many employees and/or seats does
Shark Helpers
have?
Shark Helpers operates with a workforce ranging from 11 to 50 employees. This size enables the company to maintain a close-knit team that can deliver personalized services while still being agile enough to adapt to the specific needs of their clients.
Can
Shark Helpers
be considered a good service provider for startups?
Shark Helpers is well-positioned to support startups, particularly those aiming to scale quickly in competitive markets. With a focus on HR recruitment and payroll, coupled with their nearshore delivery model, they can provide the tailored support that emerging businesses require. Their personalized approach ensures that startups can efficiently navigate the hiring process while benefiting from local expertise.
Can
Shark Helpers
be considered a good service provider for SMBs?
Shark Helpers is an excellent service provider for small and medium businesses. Their extensive range of services, combined with their commitment to personalized support, allows SMBs to scale effectively and manage operational challenges. The company's experience in catering to the unique needs of smaller enterprises makes them a valuable partner for growth-oriented businesses.
Can
Shark Helpers
be considered a good service provider for enterprises?
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