SHAREWORK specializes in IT infrastructure and managed services, providing a comprehensive suite of offerings tailored to meet diverse operational needs. Their services encompass technical support at both Tier 1 and Tier 2 levels, automation and Robotic Process Automation (RPA) enablement, data engineering and ETL, as well as service desk and IT support. Additionally, they excel in multilingual support and inbound customer interactions, alongside customer and marketing analytics, ensuring that clients receive robust and scalable business solutions.

In addition to their primary offerings, SHAREWORK also provides software engineering and product development, as well as AI and data services. These additional capabilities enhance their service portfolio, allowing them to cater to a broader range of client needs, particularly in developing innovative technology solutions and utilizing data analytics.

Established in 2018, SHAREWORK has been operating for approximately six years. The company emerged with the mission to empower clients by managing their operational tasks, allowing them to focus on their core business functions while benefiting from advanced BPO services.

SHAREWORK primarily serves clients within the Technology & SaaS verticals. Their expertise in these industries enables them to deliver specialized services that address the unique challenges and requirements faced by businesses in the technology sector.

SHAREWORK utilizes an offshore delivery model, which allows them to provide services from locations outside the client's home country. This approach enables the company to leverage cost efficiencies and access a wider talent pool. Their team operates in a virtual environment, offering both remote and onsite support as necessary, ensuring flexibility and responsiveness to client needs.

SHAREWORK employs between 51 to 200 individuals, positioning itself as a mid-sized company. This workforce size allows them to maintain a balance between personalized service and operational capacity, making them agile enough to adapt to varying client demands.

SHAREWORK is well-positioned to serve small and medium businesses, offering scalable solutions that can grow alongside their clients. Their range of services, including multilingual support and customer analytics, can significantly enhance the operational efficiency of SMBs, making them a valuable partner for businesses aiming to expand in competitive markets.