Servicesnow Group
IT Infrastructure and Managed Services
ServiceNow is a cloud-based platform that provides IT Infrastructure and Managed Services for Banking & Financial Services, Energy & Utilities, Manufacturing & Industrial, Retail & e-Commerce, Telecommunications & Media, Technology & SaaS, Education & EdTech, Government & Public Sector, and Non-Profit & NGOs, known for its innovative automation solutions.
Size
over-10K
Public
over-1b
Mission
To optimize the use of technology to unlock productivity and deliver the best possible experiences for employees and customers.
About
ServiceNow offers IT Infrastructure and Managed Services along with IT Service Management, Automation & RPA Enablement, Cloud Migration & Management, and Service Desk & IT Support for clients in Banking & Financial Services, Energy & Utilities, Manufacturing & Industrial, Retail & e-Commerce, Telecommunications & Media, Technology & SaaS, Education & EdTech, Government & Public Sector, and Non-Profit & NGOs. The company operates using a Hybrid (Multi-shore Mix) model and supports organizations looking to enhance their operational efficiency.
It is recognized for its robust automation capabilities, with a focus on delivering seamless digital transformation across various industries through intelligent workflows and cloud-based solutions.
Services
ServiceNow provides IT Infrastructure and Managed Services supported by IT Service Management, Automation & RPA Enablement, Cloud Migration & Management, and Service Desk & IT Support. These services cover a wide range of IT workflows and are tailored to support operational efficiency and productivity for organizations across multiple sectors.
Capabilities
ITSM Process Management
Automation & RPA Enablement
Cloud Migration & Management
Service Desk & IT Support
Industries Served
The company serves clients in Banking & Financial Services, Energy & Utilities, Manufacturing & Industrial, Retail & e-Commerce, Telecommunications & Media, Technology & SaaS, Education & EdTech, Government & Public Sector, and Non-Profit & NGOs. It has experience supporting diverse organizations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
ServiceNow is known for its innovative automation solutions, offering clients enhanced operational efficiency and improved service delivery. Its approach includes leveraging AI and machine learning technologies, which help deliver consistency at scale and drive digital transformation across various business functions.
Delivery Footprint
Headquartered in San Diego, California, the company operates using a Hybrid (Multi-shore Mix) delivery model. It serves clients across various regions, with teams working in remote and on-site environments depending on client needs.
Certifications
ISO 9001:2015
ISO 27001:2013
Verticals
Banking & Financial Services
Energy & Utilities
Manufacturing & Industrial
Retail & e-Commerce
Telecommunications & Media
Technology & SaaS
Education & EdTech
Government & Public Sector
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Servicesnow Group
?
Servicesnow Group specializes in IT Infrastructure and Managed Services, which encompass a range of offerings designed to enhance operational efficiency. Their services include IT Service Management, Automation & RPA Enablement, Cloud Migration & Management, and Service Desk & IT Support. This comprehensive suite of solutions aims to optimize technology use, unlocking productivity and improving user experience for both employees and customers.
What additional services does
Servicesnow Group
provide?
When was
Servicesnow Group
founded?
Founded in 2002, Servicesnow Group has been in operation for over 21 years. This significant experience has allowed the company to build a strong reputation in the industry, providing valuable IT services and solutions to a diverse client base.
What industry verticals does
Servicesnow Group
serve?
Servicesnow Group serves a variety of industries, including Banking & Financial Services, Energy & Utilities, Manufacturing & Industrial, Retail & e-Commerce, Telecommunications & Media, Technology & SaaS, Education & EdTech, Government & Public Sector, and Non-Profit & NGOs. Their expertise in these sectors allows them to tailor their services to meet specific industry needs and challenges.
What delivery model does
Servicesnow Group
offer?
Servicesnow Group utilizes a Hybrid (Multi-shore Mix) delivery model, which combines onshore, nearshore, and offshore resources to meet client needs effectively. This approach allows the company to leverage global talent while providing flexibility and scalability, ensuring that they can deliver high-quality services tailored to the requirements of their clients.
How many employees and/or seats does
Servicesnow Group
have?
With a workforce comprising over 10,000 employees, Servicesnow Group boasts a substantial team that supports its extensive service offerings. This large employee base enables the company to efficiently manage a diverse range of projects and client needs, ensuring that they can deliver exceptional service consistently.
Can
Servicesnow Group
be considered a good service provider for startups?
While Servicesnow Group is equipped to support startups, its extensive service offerings and the scale of its operations may be more beneficial for businesses that have reached a certain level of maturity. Startups may find some of the company's advanced IT solutions to be more than they currently need, but they can certainly leverage the company's expertise as they grow and expand.
Can
Servicesnow Group
be considered a good service provider for SMBs?
Servicesnow Group may be a suitable service provider for small and medium businesses (SMBs), particularly those looking to enhance their operational efficiency through sophisticated IT solutions. The company's service portfolio is designed to support scalability and flexibility, making it a good partner for SMBs aiming for growth and improved productivity.
Can
Servicesnow Group
be considered a good service provider for enterprises?
Servicesnow Group is particularly well-suited for enterprises and large companies, given its robust service offerings, significant employee base, and industry certifications like ISO 9001:2015 and ISO 27001:2013. Their Hybrid delivery model ensures reliability and consistency in service delivery, making them a strong choice for large organizations seeking to implement complex IT solutions.
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