Serviceseeking Manila specializes in IT infrastructure and managed services, providing a broad range of support tailored for clients in the Technology and SaaS sectors. Their offerings include technical support at both Tier 1 and Tier 2 levels, customer and marketing analytics, web development, as well as application support and maintenance. This comprehensive service portfolio is designed to meet the diverse operational needs of Australian small and medium-sized enterprises.

Serviceseeking Manila was established in the year 2000, making it a well-established player in the business process outsourcing sector with over two decades of experience. As of 2024, the company has been operational for approximately 24 years, giving it a significant level of insight and expertise in its field.

Serviceseeking Manila focuses primarily on the Technology and SaaS verticals. This concentration allows them to effectively cater to the specific needs and challenges faced by businesses operating within these dynamic industries.

Serviceseeking Manila employs an offshore delivery model, which means that their services are provided from a location outside of the client's country, in this case, the Philippines. This approach allows the company to leverage a skilled workforce while also providing cost-effective solutions for its clients, primarily in Australia.

Serviceseeking Manila has a workforce that ranges between 1,000 and 5,000 employees, reflecting a robust team capable of supporting a variety of client needs. This size enables them to maintain operational efficiency and responsiveness in delivering their services.

Serviceseeking Manila is well-positioned to serve small and medium-sized businesses (SMBs). Their extensive service offerings, combined with a commitment to flexibility, make them an ideal partner for SMBs looking to enhance their operational capabilities. The company's experience in supporting Australian SMEs ensures that they understand the specific challenges faced by businesses in this category and can provide tailored solutions to help them grow.

While Serviceseeking Manila primarily focuses on small and medium-sized businesses, their scale and comprehensive service offerings lend themselves to supporting enterprise-level clients as well. Their experience with advanced technologies and commitment to operational efficiency can provide larger organizations with reliable support for their IT and managed service needs. However, enterprises might require more specialized services that cater to their unique demands, which may not be the primary focus of the company.