Serenity Virtual Assistant
Back-Office Operations
Serenity VA is a BPO company that provides back-office operations for healthcare, government, and utilities sectors, known for its comprehensive service offerings and commitment to operational excellence.
Size
Private
Mission
About
Serenity VA offers back-office operations along with finance and accounting, HR, recruitment, and payroll services for clients in healthcare, government, and utilities. The company operates using a flexible delivery model and supports various client needs.
It is recognized for its extensive range of sub-services, including order management, claims processing, and payroll processing, ensuring efficiency and accuracy in business operations.
Services
Serenity VA provides back-office operations supported by finance and accounting, HR, recruitment, and payroll services. These services cover a wide range of functions, including order management and claims processing, tailored to support the operational needs of clients in various sectors.
Capabilities
Order Management & Fulfilment
Claims Processing
Document Indexing & Digitisation
Billing & Invoicing
Procurement Administration
Payroll Processing
Benefits Administration
Employee Helpdesk
Industries Served
The company serves clients in healthcare, government, and utilities. It has experience supporting organizations with services aligned to industry-specific requirements, ensuring compliance and operational efficiency.
Unique Stregths
Serenity VA is known for its comprehensive service offerings and commitment to operational excellence, offering clients a seamless integration of back-office functions. Its approach includes a focus on accuracy and efficiency, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using a flexible delivery model. It serves clients across various regions, with teams working in hybrid environments depending on client needs.
Certifications
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Verticals
Healthcare & Life Sciences
Government & Public Sector
Energy & Utilities
Clients
No items found.
What's the main service provided by
Serenity Virtual Assistant
?
Serenity Virtual Assistant specializes in back-office operations, providing essential support to enhance business efficiency. Their service offerings encompass a variety of critical functions, including order management and fulfillment, claims processing, document indexing and digitization, billing and invoicing, procurement administration, payroll processing, benefits administration, and employee helpdesk services. This extensive range of sub-services ensures that clients receive comprehensive support tailored to their operational needs.
What additional services does
Serenity Virtual Assistant
provide?
In addition to its primary focus on back-office operations, Serenity Virtual Assistant also offers a suite of other services, including finance and accounting as well as HR recruitment and payroll. This expanded service portfolio enables the company to provide comprehensive solutions that meet a variety of client needs, ensuring a seamless integration of essential business functions.
When was
Serenity Virtual Assistant
founded?
Established in 2005, Serenity Virtual Assistant has been operating for nearly 19 years. Since its inception, the company has focused on delivering high-quality back-office and administrative support, evolving to meet the diverse needs of its clients across various sectors.
What industry verticals does
Serenity Virtual Assistant
serve?
Serenity Virtual Assistant serves a diverse range of industries, specifically focusing on Healthcare & Life Sciences, Government & Public Sector, and Energy & Utilities. This targeted industry expertise allows the company to address the unique challenges and compliance requirements of each sector effectively.
What delivery model does
Serenity Virtual Assistant
offer?
How many employees and/or seats does
Serenity Virtual Assistant
have?
Can
Serenity Virtual Assistant
be considered a good service provider for startups?
Serenity Virtual Assistant can be a valuable partner for startups looking for reliable back-office support. With its flexible delivery model and comprehensive service offerings, the company is equipped to cater to the dynamic needs of new businesses. Startups can benefit from the operational efficiency that Serenity VA provides, allowing them to focus on their core activities while outsourcing essential administrative tasks.
Can
Serenity Virtual Assistant
be considered a good service provider for SMBs?
Small and medium businesses can find Serenity Virtual Assistant to be a suitable service provider, given its scalable solutions and extensive service portfolio. The company's commitment to operational excellence and its ability to adapt to varied client needs make it an attractive option for SMBs aiming to streamline their operations and support growth.
Can
Serenity Virtual Assistant
be considered a good service provider for enterprises?
Serenity Virtual Assistant is well-positioned to serve enterprises and large companies, particularly due to its comprehensive service offerings and proven track record of operational excellence. The company's recognition, such as the Best of Fort Worth Award, underscores its commitment to quality and reliability, making it a strong contender for large organizations seeking dependable back-office solutions.
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