SEQVA
Back-Office Operations
SEQ Virtual Assistants Pty Ltd (SEQVA) is a boutique BPO company that provides back-office operations for small to medium enterprises, known for its onshore support and direct communication with clients.
Size
11-50
Public
Mission
To provide SMEs access to skilled virtual assistants while simplifying the outsourcing process.
About
SEQ Virtual Assistants Pty Ltd (SEQVA) offers back-office operations along with HR, recruitment, payroll, and IT infrastructure services for clients in small to medium enterprises. The company operates using a hybrid delivery model and supports businesses in South East Queensland.
It is recognized for its unique onshore presence, with an Australian CEO managing operations from an ISO-certified office, ensuring quality control and direct client communication.
Services
SEQ Virtual Assistants Pty Ltd (SEQVA) provides back-office operations supported by HR, recruitment, payroll, and IT infrastructure services. These services cover various operational needs and are tailored to support small to medium enterprises looking to streamline their business processes.
Capabilities
Payroll Processing
Employee Helpdesk
ITSM Process Management
Industries Served
The company serves clients in small to medium enterprises, specifically targeting businesses in South East Queensland. It has experience supporting a diverse range of industries with services aligned to general business operations and virtual assistant support.
Unique Stregths
SEQVA is known for its unique boutique BPO model, offering clients direct access to an Australian CEO and onshore support. Its approach includes a seamless outsourcing process and a commitment to quality, which helps deliver consistent results for clients.
Delivery Footprint
Headquartered in Geebung, Queensland, Australia, the company operates using a hybrid delivery model. It serves clients across South East Queensland, with teams working in both onshore and offshore environments to meet client needs.
Certifications
ISO 23001:2019
ISO 23002:2019
Verticals
Non-Profit & NGOs
Clients
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What's the main service provided by
SEQVA
?
SEQVA specializes in back-office operations, providing essential support to small and medium enterprises. Their offerings include payroll processing, employee helpdesk services, and ITSM process management, ensuring that businesses can focus on their core activities while SEQVA handles operational complexities.
What additional services does
SEQVA
provide?
In addition to its core back-office operations, SEQVA extends its service portfolio to include HR recruitment, payroll management, and IT infrastructure services. This comprehensive offering is designed to support small and medium enterprises in streamlining various aspects of their operations, enhancing overall productivity.
When was
SEQVA
founded?
SEQVA was established in 2023, marking its entry into the business process outsourcing sector. Despite being a relatively new player, the company has quickly positioned itself to cater to the needs of small and medium enterprises in Australia, leveraging its innovative approach to outsourcing.
What industry verticals does
SEQVA
serve?
SEQVA primarily serves the Non-Profit & NGOs sector, focusing on providing tailored solutions that meet the unique needs of these organizations. Their expertise in this vertical allows them to deliver specialized support that aligns with the missions and goals of their clients.
What delivery model does
SEQVA
offer?
SEQVA employs a hybrid delivery model that combines onshore and offshore resources to optimize service delivery. Onshore operations are based in Australia, providing clients with direct access to local expertise, while offshore capabilities allow for cost-effective solutions. This multi-shore approach ensures flexibility and efficiency in meeting diverse client needs.
How many employees and/or seats does
SEQVA
have?
SEQVA has a workforce ranging between 11 to 50 employees. This size allows the company to maintain a boutique service model, delivering personalized attention and tailored solutions to its clients while remaining agile and responsive to their needs.
Can
SEQVA
be considered a good service provider for startups?
While SEQVA's services can benefit startups, their primary focus on small and medium enterprises may make them less suitable for early-stage companies that require extensive resources or specialization in startup-specific challenges. However, startups seeking support in back-office operations and HR functions could find value in SEQVA's offerings, particularly as they grow.
Can
SEQVA
be considered a good service provider for SMBs?
SEQVA is an excellent service provider for small and medium businesses, particularly in the South East Queensland region. Their tailored approach to back-office operations and additional services like HR recruitment and payroll processing make them a valuable partner for SMEs looking to enhance efficiency and focus on growth. The hybrid delivery model further supports flexibility, allowing businesses to scale their operations as needed.
Can
SEQVA
be considered a good service provider for enterprises?
SEQVA is primarily tailored to support small and medium businesses rather than large enterprises. While their ISO certifications demonstrate a commitment to quality, their current scale and service offerings may not align with the complex needs of large organizations. Enterprises typically require more extensive resources and specialized services that go beyond SEQVA's current capabilities.
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