
Select Answering Service
Customer Experience and Contact Center
Select Answering Service is a professional BPO firm that provides customer experience and contact center solutions for healthcare and real estate sectors, known for its 24/7 live answering capabilities and transparent pricing.
Size
Private
10m-50m
Mission
About
Select Answering Service offers customer experience and contact center solutions along with inbound customer support for clients in healthcare and real estate. The company operates using an onshore model and supports a variety of businesses, from small enterprises to Fortune 500 companies.
It is recognized for its affordability and simplicity, with flat-rate pricing starting as low as $1.19 per day, ensuring no hidden fees or complicated billing.
Services
Select Answering Service provides customer experience and contact center solutions supported by inbound customer support and specific offerings such as 24/7 live answering. These services cover emergency and after-hours call handling, tailored to support businesses in maintaining professional communication with their customers.
Capabilities
Inbound Customer Support
Industries Served
The company serves clients in healthcare and real estate. It has experience supporting medical professionals, attorneys, contractors, and small businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Select Answering Service is known for its reliable and cost-effective answering service, offering clients seamless communication solutions. Its approach includes no-contract arrangements and risk-free trials, which help deliver consistent service quality.
Delivery Footprint
Headquartered in Chicago, Illinois, the company operates using an onshore delivery model. It serves clients across the United States, with teams of US-based operators ensuring localized service experiences.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
Select Answering Service
?
Select Answering Service specializes in providing customer experience and contact center solutions, focusing primarily on inbound customer support. Their offerings include essential services such as 24/7 live answering, which ensures that businesses can maintain professional communication with their customers at all times. This comprehensive approach is designed to cater to various sectors, ensuring personalized support tailored to the needs of each client.
What additional services does
Select Answering Service
provide?
When was
Select Answering Service
founded?
Select Answering Service was established in 1987, making it a company with over 36 years of experience in the customer service industry. Since its inception, the company has evolved to provide robust solutions that meet the changing demands of businesses across different sectors.
What industry verticals does
Select Answering Service
serve?
Select Answering Service serves a diverse range of industries, specifically focusing on Healthcare & Life Sciences and Real Estate & Property Management. This specialization allows them to offer tailored services that align with the unique requirements of professionals in these fields.
What delivery model does
Select Answering Service
offer?
Select Answering Service operates using an onshore delivery model, which means that all services are managed by teams based within the United States. This approach ensures that clients benefit from localized service experiences, with operators who are familiar with the specific needs and nuances of the U.S. market.
How many employees and/or seats does
Select Answering Service
have?
Can
Select Answering Service
be considered a good service provider for startups?
Select Answering Service can be a viable option for startups looking for affordable and reliable customer support solutions. With flat-rate pricing that starts as low as $1.19 per day and no hidden fees, startups can easily manage their budgets while ensuring they have access to professional customer service. The company's flexibility and risk-free trial options make it an attractive choice for new businesses wanting to establish a strong communication foundation without significant initial investment.
Can
Select Answering Service
be considered a good service provider for SMBs?
For small and medium businesses, Select Answering Service offers a robust customer support solution that can adapt to varying needs as the business grows. The company’s experience across diverse sectors, combined with its emphasis on affordability and simplicity, provides SMBs with the reliability they require to maintain professional interactions with customers. Their onshore delivery model ensures that service quality remains high, which is crucial for businesses that prioritize customer satisfaction.
Can
Select Answering Service
be considered a good service provider for enterprises?
Select Answering Service is well-suited to support enterprises and large companies, particularly given its extensive experience and established reputation in the industry. With the capability to handle a high volume of calls and a focus on delivering sophisticated customer service solutions, the company is positioned to meet the demands of larger clients. The lack of contract obligations and the option for risk-free trials further enhance its appeal, providing enterprises with the confidence to partner with a reliable service provider.
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