
Sebpo
Back-Office Operations
SEBPO is a leading global BPO company that provides back-office operations for advertising, media, technology, and finance sectors, known for its customized and scalable outsourcing solutions.
Size
1K-5K
Private
10m-50m
Mission
To empower companies of all sizes to achieve exceptional value through tailored outsourcing services.
About
SEBPO offers back-office operations along with ad operations, creative services, data solutions, and customer support for clients in advertising, media, technology, and finance. The company operates using a hybrid delivery model and supports businesses worldwide.
It is recognized for its people-first approach, with a commitment to fostering strong partnerships and delivering exceptional value through tailored outsourcing services.
Services
SEBPO provides back-office operations supported by ad operations, creative services, data solutions, and customer support. These services cover a range of functions including quality assurance, media planning, and customer care, tailored to enhance operational efficiency and drive growth for clients.
Capabilities
Quality Assurance & Monitoring
Campaign Management
Content Creation & Localisation
Media Planning & Buying
Data Engineering & ETL
Custom Application Development
Web Development
QA & Test Automation
Technical Support (Tier 1/2)
Inbound Customer Support
Customer & Marketing Analytics
Industries Served
The company serves clients in advertising, media, technology, and finance. It has experience supporting large enterprises with services aligned to industry-specific requirements, ensuring that solutions meet the unique challenges of each sector.
Unique Stregths
SEBPO is known for its commitment to a people-first approach, offering clients scalable solutions backed by a consultative methodology. Its focus on employee well-being and community impact contributes to high levels of service quality and client satisfaction.
Delivery Footprint
Headquartered in Marlton, New Jersey, the company operates using a hybrid delivery model. It serves clients across the globe, with teams based in New Jersey, Bangladesh, and El Salvador, providing flexible support tailored to client needs.
Certifications
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Verticals
Retail & e-Commerce
Technology & SaaS
Telecommunications & Media
Gaming & Entertainment
Banking & Financial Services
Clients
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What's the main service provided by
Sebpo
?
Sebpo specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings include quality assurance and monitoring, campaign management, content creation and localization, media planning and buying, data engineering and ETL, custom application development, web development, QA and test automation, as well as technical support and inbound customer support. These tailored services are aimed at empowering clients across various sectors to achieve exceptional value in their operations.
What additional services does
Sebpo
provide?
When was
Sebpo
founded?
Sebpo was established in 2006, marking nearly 18 years of operation in the outsourcing industry as of 2024. Since its inception, the company has grown significantly, evolving its service offerings to meet the diverse needs of its clientele.
What industry verticals does
Sebpo
serve?
Sebpo serves a variety of industries, focusing primarily on sectors such as Retail & e-Commerce, Technology & SaaS, Telecommunications & Media, Gaming & Entertainment, and Banking & Financial Services. This diverse industry engagement allows Sebpo to tailor its services to meet the unique requirements and challenges of each sector.
What delivery model does
Sebpo
offer?
Sebpo utilizes a hybrid delivery model, which encompasses onshore, nearshore, offshore, and a multi-shore mix to provide flexible support to its clients. Onshore refers to services provided within the same country, while nearshore services are offered from neighboring countries. Offshore services are delivered from distant locations, often leveraging cost advantages. This flexible approach enables Sebpo to adapt its operations to best suit client needs, ensuring effective and efficient service delivery.
How many employees and/or seats does
Sebpo
have?
Sebpo has a workforce ranging between 1,000 and 5,000 employees. This substantial team size allows the company to effectively manage and deliver a wide range of outsourcing services, ensuring that they can meet the demands of their diverse client base.
Can
Sebpo
be considered a good service provider for startups?
Sebpo can be a valuable service provider for startups, particularly those in need of robust back-office operations and customer support. With a comprehensive suite of services designed to enhance operational efficiency, startups can benefit from Sebpo's expertise in quality assurance, data solutions, and technical support. The company’s hybrid delivery model also allows startups the flexibility to scale their operations as they grow, ensuring they receive the right level of support at each stage of their development.
Can
Sebpo
be considered a good service provider for SMBs?
Sebpo is well-positioned to support small and medium businesses (SMBs) looking for scalable solutions to enhance their operational capabilities. With a diverse service portfolio that includes marketing analytics and customer support, SMBs can leverage Sebpo's expertise to drive growth and improve efficiency. The company's commitment to a people-first approach fosters strong partnerships, making it a reliable partner for SMBs aiming to expand their reach and optimize their resources.
Can
Sebpo
be considered a good service provider for enterprises?
Sebpo is an excellent choice for enterprises and large companies seeking a reliable outsourcing partner. With a proven track record of supporting large enterprises and a range of sophisticated service offerings, Sebpo is equipped to handle complex operational needs. Their recognition as one of the 5000 Fastest-Growing Private Companies in America and a Top Global Outsourcing Company further underscores their credibility and capability in delivering high-quality, tailored solutions.
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