Sbovacom Usa Inc
Back-Office Operations
SBOVACOM USA, INC. is a virtual business solutions company that provides back-office operations for small to medium-sized enterprises, known for its tailored virtual assistance and commitment to operational excellence.
Size
11-50
Private
Mission
To provide high-quality virtual assistance that boosts clients' return on investment while reducing operational expenses.
About
SBOVACOM USA, INC. offers back-office operations along with administrative, sales, and marketing support for clients in various sectors. The company operates using a work-from-home model and supports small to medium-sized businesses.
It is recognized for its personalized service, with a structured onboarding process that ensures seamless integration of virtual assistants into client workflows.
Services
SBOVACOM USA, INC. provides back-office operations supported by administrative, sales, and marketing services. These services include social media management, email support, campaign management, content creation and localization, market and competitive intelligence, lead research and list building, and sales enablement content. Each solution is tailored to support clients' operational needs and enhance productivity.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Social Media Customer Care
Email Support
Data Entry & Data Processing
Customer & Marketing Analytics
Campaign Management
Social Media Management
Lead Research & List Building
Outbound SDR / Cold Calling
Appointment Setting
Industries Served
The company serves clients in various sectors, focusing on small to medium-sized enterprises. It has experience supporting businesses with services aligned to their specific operational requirements, ensuring effective integration and support.
Unique Stregths
SBOVACOM is known for its commitment to innovation and precision, offering clients a trusted partnership that enhances operational efficiency. Its approach includes a structured onboarding process and regular touchpoints, which help deliver consistent and effective service.
Delivery Footprint
Headquartered in Fremont, California, the company operates using a work-from-home delivery model. It serves clients across various geographies, ensuring flexibility and scalability to meet diverse business needs.
Certifications
No items found.
Verticals
No items found.
Clients
clinics
legal firms
What's the main service provided by
Sbovacom Usa Inc
?
Sbovacom Usa Inc specializes in back-office operations, providing a comprehensive suite of services designed to enhance business efficiency. Their offerings include inbound customer support, outbound telesales and retention, technical support at tier 1 and 2 levels, social media customer care, email support, data entry and processing, as well as customer and marketing analytics. Additionally, they are adept at campaign management, social media management, lead research and list building, outbound sales development, cold calling, and appointment setting, ensuring they meet diverse operational needs.
What additional services does
Sbovacom Usa Inc
provide?
In addition to back-office operations, Sbovacom Usa Inc offers analytics and data services that extend their capabilities beyond traditional support. This includes insights into customer behavior and market trends, enhancing decision-making and strategic planning for their clients.
When was
Sbovacom Usa Inc
founded?
Sbovacom Usa Inc was established in 2019, and as of 2024, the company has been in operation for approximately five years. This relatively young company has quickly adapted to the needs of its clients and the market, positioning itself as a reliable partner for various business sectors.
What industry verticals does
Sbovacom Usa Inc
serve?
What delivery model does
Sbovacom Usa Inc
offer?
Sbovacom Usa Inc employs a flexible delivery model that includes offshore and work-from-home virtual services. Offshore delivery means that the company's operational support can be provided from locations outside the client's home country, ensuring cost efficiency and access to a wider talent pool. The work-from-home model enables their team to deliver services remotely, ensuring that clients receive support without the constraints of a traditional office environment.
How many employees and/or seats does
Sbovacom Usa Inc
have?
Sbovacom Usa Inc has a workforce size ranging between 11 to 50 employees. This relatively small team allows for a more personalized approach to client service, fostering closer relationships and more tailored solutions for their clients.
Can
Sbovacom Usa Inc
be considered a good service provider for startups?
Sbovacom Usa Inc could be a suitable service provider for startups given its flexible delivery model and personalized service approach. Startups often require adaptable solutions that can grow with them, and the company’s focus on virtual assistance helps new businesses maintain low operational costs while accessing essential back-office support.
Can
Sbovacom Usa Inc
be considered a good service provider for SMBs?
Sbovacom Usa Inc is particularly well-suited for small and medium-sized businesses (SMBs). Their tailored services and work-from-home model cater specifically to the operational needs of SMBs, allowing these companies to scale their operations effectively while benefiting from high-quality support. The company's commitment to personalized service ensures that SMBs receive the attention and resources they need to thrive.
Can
Sbovacom Usa Inc
be considered a good service provider for enterprises?
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