Save Money On Calls
Customer Experience and Contact Center
Save Money on Calls.net Ltd. is a UK-based communication company that provides customer experience and contact center services for various industries, known for its free, no-obligation audit process that helps clients reduce telecommunication costs.
Size
11-50
Private
Mission
To help businesses save money on fixed line communication expenses through expert auditing and strategic cost-saving advice.
About
Save Money on Calls.net Ltd. offers customer experience and contact center services along with inbound customer support and technical assistance for clients in retail, telecommunications, healthcare, and financial services. The company operates using a nearshore and offshore delivery model and supports small to medium-sized enterprises.
It is recognized for its comprehensive audit process that identifies cost-saving opportunities, with a mission to empower businesses to make informed decisions about their telecommunication expenses.
Services
Save Money on Calls.net Ltd. provides customer experience and contact center services supported by inbound customer support and technical assistance. These services include outbound telesales, help desk support, and customer analytics, tailored to support businesses in optimizing their communication costs and improving customer satisfaction.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Sales Enablement Content
Customer & Marketing Analytics
Social Media Management
Industries Served
The company serves clients in retail, telecommunications, healthcare, and financial services. It has experience supporting small to medium-sized enterprises with services aligned to industry-specific requirements and leveraging advanced tools for efficient call handling.
Unique Stregths
Save Money on Calls.net Ltd. is known for its free, no-obligation audit process that helps clients identify inefficiencies in their telecommunication expenses, offering substantial savings. Its approach includes a straightforward three-step process that empowers clients to make informed decisions and implement cost-saving changes.
Delivery Footprint
Headquartered in the UK, the company operates using a nearshore and offshore delivery model. It serves clients across various regions, with teams working in flexible environments to meet client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Telecommunications & Media
Healthcare & Life Sciences
Banking & Financial Services
Gaming & Entertainment
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Save Money On Calls
?
Save Money On Calls specializes in enhancing customer experience and operating contact center services. Their offerings encompass inbound customer support, outbound telesales and retention, as well as tier 1 and tier 2 technical support. Additionally, they provide sales enablement content, customer and marketing analytics, and social media management, all aimed at optimizing communication strategies and improving customer satisfaction.
What additional services does
Save Money On Calls
provide?
When was
Save Money On Calls
founded?
Save Money On Calls was established in 2009, marking over 14 years of operation in the industry. Since its inception, the company has dedicated itself to helping businesses reduce their fixed line communication costs through expert auditing and strategic advice.
What industry verticals does
Save Money On Calls
serve?
Save Money On Calls serves a diverse range of industries, including Retail & e-Commerce, Telecommunications & Media, Healthcare & Life Sciences, Banking & Financial Services, Travel, Hospitality & Leisure, as well as Gaming & Entertainment. This broad industry focus enables them to tailor their services to meet specific client needs.
What delivery model does
Save Money On Calls
offer?
The company employs both nearshore and offshore delivery models, which allow them to provide services from locations close to their clients or from international sites. This approach enhances flexibility and cost efficiency, enabling them to deploy resources effectively while maintaining high standards of service.
How many employees and/or seats does
Save Money On Calls
have?
Save Money On Calls has a workforce comprising between 11 and 50 employees. This relatively small team size allows for a more personalized approach to client needs and fosters a collaborative work environment.
Can
Save Money On Calls
be considered a good service provider for startups?
While Save Money On Calls primarily targets small to medium-sized enterprises, their services can also benefit startups looking for cost-effective communication solutions. Their comprehensive audit process can identify potential savings and help startups allocate their resources more efficiently, making them a valuable partner for new businesses in the telecommunications space.
Can
Save Money On Calls
be considered a good service provider for SMBs?
Save Money On Calls is well-suited to support small and medium-sized businesses. Their focus on optimizing communication costs and improving customer satisfaction aligns perfectly with the needs of SMBs striving for efficiency and growth. Additionally, their flexible service offerings and personalized approach empower these businesses to make informed decisions regarding their telecommunication expenses.
Can
Save Money On Calls
be considered a good service provider for enterprises?
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