Sagility specializes in back-office operations, primarily focusing on claims processing, data entry, and healthcare analytics. Their comprehensive service offerings extend to billing and invoicing, market and competitive intelligence, business and financial research, data collection and survey programming, descriptive and diagnostic analytics, predictive modeling, and data engineering and ETL. This diverse portfolio is designed to enhance the operational efficiency and financial performance of clients within the healthcare and life sciences sectors.

Sagility was established in 1973, marking over 50 years of operation in the business process outsourcing industry. Founded as part of the Hinduja Group, the company has steadily evolved, adapting to the changing landscapes of healthcare needs and technological advancements, ultimately becoming a trusted partner for a wide range of clients in the healthcare domain.

Sagility focuses exclusively on the healthcare and life sciences sectors. This specialization allows them to provide tailored solutions that meet the unique challenges and regulatory requirements of health insurance plans, hospitals, and long-term care facilities.

Sagility utilizes a versatile delivery model that includes offshore, nearshore, and onshore services. Offshore delivery involves providing services from locations outside the client's country, often to benefit from cost efficiencies. Nearshore services are delivered from neighboring countries, allowing for easier collaboration and communication. Onshore services are provided from within the client’s country, ensuring close alignment with local expectations and standards.

Sagility has a workforce consisting of between 501 and 1,000 employees. This size enables them to maintain a balance between personalized service and the capacity to scale operations as needed, ensuring they can meet diverse client demands effectively.

Sagility presents a solid option for small and medium businesses, especially those operating within the healthcare sector. Their range of services is designed to enhance operational efficiency and financial performance, which is crucial for SMBs looking to optimize processes. Additionally, their delivery model provides flexibility that can be beneficial for growing businesses needing scalable solutions.

Sagility is well-equipped to serve enterprises and large organizations, particularly in the healthcare industry. With a robust workforce and a comprehensive suite of services, they can handle complex operational needs and provide reliable, technology-driven solutions. Their commitment to quality and customer satisfaction further positions them as a trustworthy partner for large companies seeking consistency and reliability in their business processes.