Sage BPM
Back-Office Operations
Sage Group is a global leader in business process outsourcing that provides back-office operations for retail, e-commerce, and financial services, known for its comprehensive range of accounting and customer support solutions.
Size
Private
Mission
To simplify accounting and business processes for small and medium-sized enterprises.
About
Sage Group offers back-office operations along with finance and accounting services for clients in retail, e-commerce, and banking. The company operates using an offshore model and supports businesses globally.
It is recognized for its advanced telecommunications technology, with a commitment to 24/7 multilingual support that enhances customer experience.
Services
Sage Group provides back-office operations supported by finance and accounting services and specific offerings such as data entry and processing, payroll processing, and inbound customer support. These services cover various channels and are tailored to support businesses in managing their operations and customer interactions effectively.
Capabilities
Data Entry & Data Processing
Billing & Invoicing
Payroll Processing
Accounts Payable
Accounts Receivable
Lead Research & List Building
Inbound Customer Support
Email Support
Live Chat & Messaging Support
Risk & Fraud Analytics
Industries Served
The company serves clients in retail, e-commerce, and banking. It has experience supporting accounting firms and vacation rental companies with services aligned to industry-specific requirements and technology platforms such as VOIP systems.
Unique Stregths
Sage Group is known for its commitment to simplifying accounting and business management for small to medium enterprises, offering clients scalable and cost-effective solutions. Its approach includes leveraging state-of-the-art telecom technology, which helps deliver consistent service at scale.
Delivery Footprint
Headquartered in India, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Sage BPM
?
Sage BPM specializes in back-office operations that encompass a broad range of services designed to enhance business efficiency. Their offerings include data entry and processing, payroll processing, accounts payable and receivable, along with customer support solutions such as inbound assistance, email support, and live chat. This comprehensive suite of services is tailored to assist businesses in streamlining their operations and improving customer interactions effectively.
What additional services does
Sage BPM
provide?
In addition to its core back-office operations, Sage BPM offers finance and accounting services. This expansion of service capabilities positions the company to meet a wide array of business needs, ensuring that clients have access to comprehensive support across various operational areas.
When was
Sage BPM
founded?
Sage BPM was established in 2014, which means the company has been operating for approximately 10 years. Since its inception, it has focused on delivering support services that simplify business operations, especially for small and medium-sized enterprises.
What industry verticals does
Sage BPM
serve?
Sage BPM serves diverse industries with a strong focus on Retail & e-Commerce as well as Banking & Financial Services. This specialization allows them to tailor their services to meet the unique demands of clients in these sectors.
What delivery model does
Sage BPM
offer?
Sage BPM utilizes an offshore delivery model, which means that their services are provided from a location outside the client's country, typically to reduce costs and improve efficiency. This approach enables the company to leverage a global talent pool and maintain high standards of service delivery around the clock.
How many employees and/or seats does
Sage BPM
have?
Can
Sage BPM
be considered a good service provider for startups?
While Sage BPM provides a range of services that can benefit startups, their primary focus on small and medium-sized businesses may offer limited tailored solutions specifically for early-stage companies. Startups may find value in Sage BPM's expertise in streamlining operations and managing customer interactions; however, they should consider whether the service offerings align closely with their unique, often evolving, needs.
Can
Sage BPM
be considered a good service provider for SMBs?
Sage BPM is well-suited for small and medium-sized businesses, as it focuses on simplifying complex accounting and operational processes. Their commitment to providing scalable and cost-effective solutions allows SMBs to grow without the burden of managing extensive in-house operations. The company's expertise in back-office functions and customer support enables SMBs to enhance their service delivery and operational efficiency.
Can
Sage BPM
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.