RSVP Communications
Marketing Operations
RSVP Communications, Inc. is a full-service marketing support services firm that provides marketing operations for retail, e-commerce, manufacturing, and technology sectors, known for its decades of experience and customer-centric approach.
Size
11-50
Private
10m-50m
Mission
To support sales and marketing initiatives for clients.
About
RSVP Communications, Inc. offers marketing operations along with order processing, customer support, and analytics for clients in retail, e-commerce, manufacturing, and technology. The company operates using an onshore model and supports North American clients.
It is recognized for its robust infrastructure and solution-driven approach, with a focus on enhancing customer service responsiveness and operational efficiency.
Services
RSVP Communications, Inc. provides marketing operations supported by order processing, customer support, and marketing analytics. These services cover various channels, including inbound and outbound calling, email marketing, and lead nurturing, tailored to support client needs in enhancing customer engagement and operational efficiency.
Capabilities
Order Management & Fulfilment
Customer & Marketing Analytics
Email Marketing Production
Lead Research & List Building
Inbound Customer Support
Outbound Telesales & Retention
Multilingual Support
Market & Competitive Intelligence
Industries Served
The company serves clients in retail, e-commerce, manufacturing, and technology. It has experience supporting a diverse range of clients, from startups to Fortune 500 companies, with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
RSVP Communications is known for its decades of experience and commitment to exceptional customer care, offering clients a reliable and efficient support system. Its approach includes leveraging advanced technology and proven systems, which help deliver consistent service quality at scale.
Delivery Footprint
Headquartered in Greensboro, North Carolina, the company operates using an onshore delivery model. It serves clients across North America, with teams working in a hybrid environment to meet diverse client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Manufacturing & Industrial
Gaming & Entertainment
Technology & SaaS
Clients
AT&T
Charter Spectrum
Verizon
State Farm Insurance
Target
Home Depot
SNHU
Ring
What's the main service provided by
RSVP Communications
?
RSVP Communications specializes in marketing operations, providing a comprehensive range of services that enhance client engagement and operational efficiency. Their offerings include order management and fulfillment, customer and marketing analytics, email marketing production, lead research, inbound customer support, outbound telesales and retention, multilingual support, as well as market and competitive intelligence. This diverse suite of services is designed to meet the varied needs of clients across different sectors.
What additional services does
RSVP Communications
provide?
When was
RSVP Communications
founded?
Founded in 1985, RSVP Communications has been in operation for nearly 39 years. Over this extensive period, the company has established itself as a reliable provider of marketing and operational support services, adapting to the evolving needs of its clients and the marketplace.
What industry verticals does
RSVP Communications
serve?
RSVP Communications serves a variety of industries, focusing specifically on retail and e-commerce, manufacturing and industrial sectors, gaming and entertainment, as well as technology and SaaS. This broad industry expertise enables the company to tailor its services to meet the unique requirements of each sector.
What delivery model does
RSVP Communications
offer?
RSVP Communications utilizes an onshore delivery model, which means that their services are provided from within the United States. This approach allows them to maintain close proximity to their North American clients, ensuring effective communication and a high level of service quality. By leveraging a local workforce, they can respond quickly to client needs and uphold operational efficiency.
How many employees and/or seats does
RSVP Communications
have?
RSVP Communications has a workforce size ranging between 11 to 50 employees. This relatively small team size allows for a personalized approach to client service, fostering strong relationships and a focused effort in delivering tailored solutions.
Can
RSVP Communications
be considered a good service provider for startups?
RSVP Communications can be a suitable service provider for startups, particularly those within their core industries. With a flexible range of services in marketing operations and customer support, startups can benefit from their expertise in building initial customer engagement and operational processes. The company's commitment to supporting sales and marketing initiatives aligns well with the growth objectives of emerging businesses.
Can
RSVP Communications
be considered a good service provider for SMBs?
RSVP Communications is well-positioned to support small and medium businesses (SMBs), offering scalable services that can adapt to the evolving needs of these organizations. Their experience with a diverse client base, including startups and larger enterprises, ensures that they can provide the necessary support for growth and operational efficiency. This flexibility and commitment to customer care make them a viable partner for SMBs looking to enhance their marketing and customer engagement strategies.
Can
RSVP Communications
be considered a good service provider for enterprises?
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