Rprocess
IT Infrastructure and Managed Services
rProcess is a specialized IT-enabled service provider that provides IT infrastructure and managed services for healthcare, banking, technology, and energy sectors, known for its commitment to social impact and operational excellence.

Size

1-10
Private

Mission

To simplify and enhance data solutions for clients globally.

About

rProcess offers IT infrastructure and managed services along with AI and data services for clients in healthcare, banking, technology, and energy sectors. The company operates using an offshore model and supports clients globally.

It is recognized for its 99% accuracy rate and strong emphasis on information security, with a diverse workforce that includes 70% employees from rural backgrounds.

Services

rProcess provides IT infrastructure and managed services, supported by AI and data services and specific offerings such as content moderation, data entry and processing, and document indexing. These services cover various channels and are tailored to support client needs in data management and operational efficiency.

Capabilities

Content Moderation
Data Entry & Data Processing
Data Annotation & Labelling
Document Indexing & Digitisation
Market & Competitive Intelligence
Business & Financial Research
Social Media Management
Live Chat & Messaging Support
Data Engineering & ETL

Industries Served

The company serves clients in healthcare, banking, technology, and energy sectors. It has experience supporting organizations with services aligned to industry-specific requirements and technology platforms, ensuring compliance with regulations such as HIPAA.

Unique Stregths

rProcess is known for its operational excellence and commitment to social impact, offering clients high-quality, accurate data solutions. Its approach includes a unique “Hub and Spoke” delivery model, which helps deliver consistency at scale while maximizing efficiency and value for clients.

Delivery Footprint

Headquartered in Mysore, India, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments depending on client needs.

Certifications

No items found.

Verticals

Healthcare & Life Sciences
Banking & Financial Services
Technology & SaaS
Energy & Utilities

Clients

No items found.
What's the main service provided by
Rprocess
?
Rprocess specializes in delivering IT infrastructure and managed services, which form the core of their offerings. In addition to these main services, the company provides a diverse range of supplementary solutions including content moderation, data entry and processing, data annotation and labeling, document indexing and digitization, market and competitive intelligence, business and financial research, social media management, live chat and messaging support, and data engineering and ETL. This extensive portfolio is designed to enhance operational efficiency and data management for their clients.
What additional services does
Rprocess
provide?
In addition to its primary services, Rprocess offers a variety of other capabilities that enhance its service portfolio. These include back-office operations, HR recruitment and payroll, as well as software engineering and product development. This breadth of services allows Rprocess to support clients in multiple aspects of their operations, providing a comprehensive solution to their business needs.
When was
Rprocess
founded?
Rprocess was established in 2010, marking over 13 years of experience in the industry as of 2024. Since its inception, the company has focused on providing high-quality IT and data services, catering to a diverse clientele across various sectors.
What industry verticals does
Rprocess
serve?
Rprocess serves a variety of industries, including Healthcare & Life Sciences, Banking & Financial Services, Technology & SaaS, and Energy & Utilities. This broad industry focus enables them to tailor their services to meet the specific needs and regulatory requirements of each sector.
What delivery model does
Rprocess
offer?
Rprocess utilizes an offshore delivery model, which involves providing services from a location outside the client's country. This approach allows the company to leverage cost efficiencies and access a diverse talent pool while ensuring high-quality service delivery. Offshoring enables Rprocess to maintain operational efficiency and scalability, adapting to the needs of clients across different geographies.
How many employees and/or seats does
Rprocess
have?
Rprocess has a small workforce of between 1 to 10 employees. This compact team size allows for a focused approach to service delivery, ensuring that each client receives personalized attention and tailored solutions.
Can
Rprocess
be considered a good service provider for startups?
Rprocess can be an advantageous service provider for startups due to its specialized IT infrastructure and managed services, which are critical for new businesses looking to establish a strong operational foundation. The company's offshore delivery model also allows startups to access high-quality services at a competitive cost, enabling them to focus on their core business activities while leaving data management and IT services to the experts.
Can
Rprocess
be considered a good service provider for SMBs?
Rprocess is well-suited to serve small and medium businesses, offering a range of scalable services that can grow alongside these organizations. Their focus on operational efficiency and data management allows SMBs to optimize their processes without significant overhead, making Rprocess a valuable partner for companies looking to enhance their operational capabilities.
Can
Rprocess
be considered a good service provider for enterprises?
While Rprocess is equipped to provide quality services, its small workforce and offshore model may limit its capacity to serve large enterprises that often require extensive resources and complex service offerings. However, for enterprises looking for specialized IT and data services, Rprocess could still be a reliable partner, especially in areas where high accuracy and operational excellence are prioritized.
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