Romsan IT Services
Customer Experience and Contact Center
Romsan IT Services is a BPO provider that offers customer experience and contact center solutions for technology and SaaS companies, known for its manual content moderation expertise.
Size
Public
Mission
To provide quality healthcare solutions at affordable prices, accessible to both medical partners and the general public.
About
Romsan IT Services offers customer experience and contact center solutions along with content moderation services for clients in technology and SaaS sectors. The company operates using an onshore delivery model and supports businesses across India.
It is recognized for its focus on quality and speed in content moderation, with a dedicated team of experienced human moderators ensuring compliance and community safety.
Services
Romsan IT Services provides customer experience and contact center solutions supported by BPO and KPO services, with specific offerings such as content moderation. These services cover manual image and content moderation across various platforms, tailored to support clients' needs for high-quality and compliant user-generated content.
Capabilities
Content Moderation
Industries Served
The company serves clients in technology and SaaS sectors. It has experience supporting digital platforms, particularly those relying on user-generated content, ensuring safety and compliance through effective moderation practices.
Unique Stregths
Romsan IT Services is known for its commitment to quality control and manual moderation, offering clients a secure and efficient service. Its approach includes a strong emphasis on human oversight and experienced moderators, which help deliver consistency and reliability in content management.
Delivery Footprint
Headquartered in Durg, Chhattisgarh, India, the company operates using an onshore delivery model. It serves clients across India, with teams working in secure environments to meet the specific needs of each client.
Certifications
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Verticals
Technology & SaaS
Clients
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What's the main service provided by
Romsan IT Services
?
Romsan IT Services specializes in delivering exceptional customer experience and contact center solutions, complemented by their expertise in content moderation. Their main service offering focuses on ensuring high-quality interactions and user engagement while maintaining compliance and community safety through effective content moderation practices. This combination allows them to cater specifically to the needs of clients, particularly in the technology and SaaS sectors, ensuring that user-generated content is managed with the utmost care and efficiency.
What additional services does
Romsan IT Services
provide?
When was
Romsan IT Services
founded?
Founded in 2018, Romsan IT Services has been in operation for approximately six years, establishing itself as a reliable provider in the BPO industry. The company has grown significantly since its inception, focusing on quality service delivery and innovative solutions tailored to meet the evolving needs of its clients.
What industry verticals does
Romsan IT Services
serve?
Romsan IT Services primarily serves clients in the Technology & SaaS sectors. This industry focus allows them to leverage their expertise in customer experience and content moderation, helping businesses effectively manage user interactions and maintain compliance in a rapidly changing digital landscape.
What delivery model does
Romsan IT Services
offer?
Romsan IT Services employs an onshore delivery model, which means that their services are provided from within the same country as their clients, in this case, India. This approach facilitates closer collaboration and communication between the service provider and the client, ensuring that specific needs are met efficiently and effectively while maintaining high standards of service delivery.
How many employees and/or seats does
Romsan IT Services
have?
Can
Romsan IT Services
be considered a good service provider for startups?
Romsan IT Services can be a valuable partner for startups looking for reliable customer experience and content moderation solutions. Their focus on quality and efficiency, combined with an understanding of the technology sector, positions them well to support emerging businesses that require scalable and effective service delivery to manage their user interactions and content compliance. Startups can benefit from their experienced team, which is dedicated to helping them navigate the challenges of growth and customer engagement.
Can
Romsan IT Services
be considered a good service provider for SMBs?
Small and medium-sized businesses (SMBs) can find Romsan IT Services to be a suitable service provider due to their flexible service offerings and commitment to quality. The company's focus on customer experience and content moderation allows SMBs to maintain high standards in user engagement while managing their resources effectively. Romsan's onshore delivery model further enhances their capability to support the unique needs of SMBs, making it easier for these businesses to scale their operations without compromising on service quality.
Can
Romsan IT Services
be considered a good service provider for enterprises?
Romsan IT Services is well-equipped to serve enterprises and large companies, especially those within the technology and SaaS industries. Their emphasis on quality control, along with a dedicated team of experienced moderators, ensures reliability and consistency in service delivery. Enterprises can trust Romsan to manage their customer interactions and content moderation needs effectively, allowing them to focus on core business operations while ensuring compliance and community safety.
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