Rojo Workforce
Back-Office Operations
Rojo BPO is a dynamic outsourcing provider that offers back-office operations for telecommunications and media, known for its customizable staffing solutions and exceptional English-speaking talent.

Size

11-50
Private

Mission

To help clients build exceptional teams by identifying top talent and facilitating effective screening and selection processes to meet diverse business needs.

About

Rojo BPO offers back-office operations along with customer experience and contact center services for clients in telecommunications and media. The company operates using an offshore model and supports businesses primarily in the United States.

It is recognized for its ability to save clients over 70% on staffing costs, with a focus on delivering high-quality talent and flexible staffing solutions tailored to unique business needs.

Services

Rojo BPO provides back-office operations supported by customer experience and contact center services. These services include talent sourcing and screening, payroll processing, and inbound customer support, tailored to enhance operational efficiency and meet specific client needs.

Capabilities

Talent Sourcing & Screening
Payroll Processing
Customer & Marketing Analytics
Process Assessment & Transition Management
Employee Helpdesk
Billing & Invoicing
Inbound Customer Support

Industries Served

The company serves clients in telecommunications and media. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective integration and operational support.

Unique Stregths

Rojo BPO is known for its commitment to finding top talent with excellent English proficiency and low attrition rates. Its approach includes customizing compliance and operational processes to align with each client's unique business requirements, ensuring flexibility and efficiency.

Delivery Footprint

Headquartered in Ortigas, Manila, Philippines, the company operates using an offshore delivery model. It serves clients across the United States, with teams currently working in a hybrid environment to adapt to operational needs.

Certifications

No items found.

Verticals

Telecommunications & Media
Technology & SaaS

Clients

No items found.
What's the main service provided by
Rojo Workforce
?
Rojo Workforce specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings include talent sourcing and screening, payroll processing, customer and marketing analytics, process assessment and transition management, employee helpdesk, billing and invoicing, and inbound customer support. This diverse range of services allows them to effectively meet the unique needs of their clients across various business environments.
What additional services does
Rojo Workforce
provide?
In addition to their primary back-office operations, Rojo Workforce also offers IT infrastructure and managed services, as well as marketing operations. These additional capabilities allow them to provide a more comprehensive service portfolio, catering to the broader operational requirements of their clients.
When was
Rojo Workforce
founded?
Rojo Workforce was established in 2020, making it a relatively young player in the business process outsourcing sector. Despite its short time in operation, the company has quickly made a name for itself by focusing on delivering high-quality services and innovative solutions to its clients.
What industry verticals does
Rojo Workforce
serve?
Rojo Workforce primarily serves clients in the Telecommunications & Media and Technology & SaaS sectors. This targeted industry focus allows them to tailor their services to meet the specific requirements and challenges faced by businesses in these dynamic fields.
What delivery model does
Rojo Workforce
offer?
Rojo Workforce employs an offshore delivery model, which means that their services are provided from a location outside the client's country, typically to leverage cost advantages and access a global talent pool. This approach allows them to deliver high-quality services while maintaining flexibility and efficiency for their clients.
How many employees and/or seats does
Rojo Workforce
have?
Rojo Workforce has a workforce size ranging from 11 to 50 employees, positioning it as a small company. This size enables them to maintain a close-knit team that can adapt quickly to client needs and foster personalized client relationships.
Can
Rojo Workforce
be considered a good service provider for startups?
Task Virtual can be a beneficial service provider for startups, especially those in sectors like real estate and eCommerce. With their flexible service offerings and an emphasis on customization, startups can find essential support for their administrative and marketing needs without the burden of a large overhead. Their dedicated approach ensures that even small entities receive the attention and quality service they require to grow.
Can
Rojo Workforce
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) can benefit significantly from Rojo Workforce's services. The company's ability to deliver high-quality talent and flexible staffing solutions makes it well-suited to support the unique challenges faced by SMBs. With a focus on operational efficiency and cost savings, Rojo Workforce helps these businesses thrive in competitive markets while ensuring that they have the necessary support to grow.
Can
Rojo Workforce
be considered a good service provider for enterprises?
While Rojo Workforce has strengths that may appeal to larger companies, such as their commitment to finding top talent and their ability to save on staffing costs, their relatively small workforce size may limit their capacity to handle the extensive needs of large enterprises. Companies looking for a partner with significant resources and experience managing complex operations may find Rojo Workforce better suited for smaller engagements rather than large-scale enterprise solutions.
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