Rocket Station Careers
Back-Office Operations
Rocket Station is a virtual assistant agency that provides back-office operations for various industries, known for its tailored staffing solutions and strong focus on real estate support.
Size
11-50
Private
Mission
About
Rocket Station offers back-office operations along with HR, recruitment and payroll, customer experience and contact center, sales and lead-generation services, finance and accounting, and marketing operations for clients in airlines, construction, financial services, healthcare, home services, property management, roofing, real estate, and more. The company operates using a remote staffing model and supports businesses across the U.S. and the Philippines.
It is recognized for its comprehensive three-step process in talent selection and onboarding, with a commitment to enhancing lives through better business and a positive work culture.
Services
Rocket Station provides back-office operations supported by HR, recruitment and payroll, customer experience and contact center, sales and lead-generation services, finance and accounting, and marketing operations. These services cover a wide range of tasks including data entry, outbound SDR, inbound lead qualification, appointment setting, and more, tailored to support various client needs across multiple business functions.
Capabilities
Data Entry & Data Processing
Outbound SDR / Cold Calling
Inbound Lead Qualification
Appointment Setting
Market & Competitive Intelligence
Social Media Management
Content Creation & Localisation
Customer & Marketing Analytics
Sales Enablement Content
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Lead Research & List Building
Industries Served
The company serves clients in airlines, construction, financial services, healthcare, home services, property management, roofing, real estate, and other sectors requiring virtual assistance. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Rocket Station is known for its next-generation virtual staffing solutions, offering clients a robust talent selection process and ongoing support. Its approach includes process mapping, talent selection, and success support, which help deliver consistency and efficiency at scale.
Delivery Footprint
Headquartered in Dallas, Texas, the company operates using a remote staffing delivery model. It serves clients across the U.S. and the Philippines, with teams working in virtual environments to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Healthcare & Life Sciences
Real Estate & Property Management
Retail & e-Commerce
Non-Profit & NGOs
Clients
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What's the main service provided by
Rocket Station Careers
?
Rocket Station Careers specializes in providing back-office operations, which include a wide array of services aimed at enhancing business efficiency. Their offerings encompass data entry and processing, outbound sales development, inbound lead qualification, appointment setting, market and competitive intelligence, social media management, content creation and localization, customer and marketing analytics, sales enablement content, talent sourcing and screening, onboarding administration, payroll processing, and lead research and list building, making them a versatile partner for various business needs.
What additional services does
Rocket Station Careers
provide?
In addition to their primary focus on back-office operations, Rocket Station Careers also offers customer experience and contact center services. This expanded portfolio allows them to support businesses not only with administrative tasks but also in engaging with customers and enhancing overall service quality.
When was
Rocket Station Careers
founded?
Rocket Station Careers was established in 2018, marking their entry into the business process outsourcing sector. With approximately six years of experience, the company has developed a strong foothold in providing high-quality virtual staffing solutions across various industries.
What industry verticals does
Rocket Station Careers
serve?
Rocket Station Careers serves a diverse range of industries, including Banking & Financial Services, Healthcare & Life Sciences, Real Estate & Property Management, Retail & e-Commerce, and Non-Profit & NGOs. This broad industry focus allows them to tailor their services to meet specific client needs effectively.
What delivery model does
Rocket Station Careers
offer?
Rocket Station Careers employs an offshore delivery model, allowing them to provide services remotely from locations such as the Philippines. Offshore outsourcing involves delegating business tasks to teams in a different country, which can lead to cost savings and access to a broader talent pool. This model is particularly effective in maintaining flexibility and adapting to diverse client requirements while ensuring efficient operations.
How many employees and/or seats does
Rocket Station Careers
have?
Rocket Station Careers has a workforce size ranging from 11 to 50 employees. This small to medium-sized team enables the company to maintain a personalized approach to client service while effectively managing their operations and resources.
Can
Rocket Station Careers
be considered a good service provider for startups?
Rocket Station Careers can be a valuable service provider for startups, especially those seeking to streamline operations without the overhead of a full in-house team. Their diverse service offerings, including data entry, customer management, and lead generation, are tailored to meet the evolving needs of new businesses. The flexible offshore delivery model further supports startups by providing access to skilled talent at a competitive cost.
Can
Rocket Station Careers
be considered a good service provider for SMBs?
Rocket Station Careers is well-suited for small and medium businesses looking for reliable support in their back-office and customer operations. Their scalability allows SMBs to access high-quality services as they grow, and their experience across various industries means they can adapt their offerings to meet specific business challenges. With a commitment to enhancing operational efficiency, they provide a robust foundation for small to medium enterprises aiming for growth.
Can
Rocket Station Careers
be considered a good service provider for enterprises?
While Rocket Station Careers primarily caters to small and medium businesses, their structured approach to staffing and proven operational efficiency can also be appealing to larger enterprises. The company's award as a Certified Great Place to Work reflects its commitment to fostering a positive work culture, which can enhance service reliability. However, larger organizations may need to assess how well Rocket Station's service offerings align with their more complex and diverse operational needs.
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