Riddhi Corporate Services Limited
Customer Experience and Contact Center
Riddhi Corporate Services Limited is a leading BPO provider that delivers customer experience and contact center solutions for telecom, banking, and logistics sectors, known for its comprehensive service offerings and commitment to quality.
Size
201-500
Private
Mission
About
Riddhi Corporate Services Limited offers customer experience and contact center solutions along with back-office operations, HR management, and software development for clients in telecom, banking, government, and logistics. The company operates using an onshore model and supports clients across India.
It is recognized for its extensive range of services and focus on customer satisfaction, with a strong emphasis on managing complex business processes and digital transformation projects.
Services
Riddhi Corporate Services Limited provides customer experience and contact center solutions, supported by back-office operations, HR management, and software development. These services include inbound customer support, outbound telesales, data entry, and procurement administration, tailored to support various client needs across multiple sectors.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Data Entry & Data Processing
Procurement Administration
Payroll Processing
Recruitment Process Outsourcing (RPO)
Industries Served
The company serves clients in telecom, banking, financial institutions, logistics, and real estate. It has experience supporting both government agencies and private enterprises with services aligned to industry-specific requirements, ensuring operational efficiency and cost-effectiveness.
Unique Stregths
Riddhi Corporate Services is known for its commitment to quality and customer satisfaction, offering clients a diverse range of services that combine advanced technology with skilled human resources. Its approach includes a focus on managing complex business processes and delivering scalable, customized solutions that drive business growth.
Delivery Footprint
Headquartered in Ahmedabad, India, the company operates using an onshore delivery model. It serves clients across the country, with teams working on-site to ensure effective communication and service delivery tailored to client needs.
Certifications
No items found.
Verticals
Telecommunications & Media
Banking & Financial Services
Real Estate & Property Management
Logistics Transport & Supply-Chain
Clients
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What's the main service provided by
Riddhi Corporate Services Limited
?
Riddhi Corporate Services Limited specializes in providing customer experience and contact center solutions. Their comprehensive service offerings include inbound customer support, outbound telesales and retention, data entry and processing, procurement administration, payroll processing, and recruitment process outsourcing (RPO). This diverse range of services is designed to meet the unique needs of various clients across multiple sectors.
What additional services does
Riddhi Corporate Services Limited
provide?
In addition to their primary customer experience and contact center solutions, Riddhi Corporate Services Limited offers a variety of other services. These include back-office operations, HR recruitment and payroll, IT infrastructure and managed services, as well as software engineering and product development. This extensive service portfolio positions them as a comprehensive partner for businesses seeking multifaceted support.
When was
Riddhi Corporate Services Limited
founded?
Riddhi Corporate Services Limited was established in 2010, marking over 13 years of experience in delivering high-quality business process outsourcing solutions. The company has grown significantly since its inception, continuously adapting to the evolving needs of its clients and the market.
What industry verticals does
Riddhi Corporate Services Limited
serve?
The company serves a wide array of industries, including Telecommunications & Media, Banking & Financial Services, Logistics, Transport & Supply-Chain, and Real Estate & Property Management. This diverse industry focus enables Riddhi Corporate Services to tailor its offerings to meet specific sector requirements effectively.
What delivery model does
Riddhi Corporate Services Limited
offer?
Riddhi Corporate Services Limited utilizes an onshore delivery model, which means that their teams operate directly within the country to provide services. This approach ensures effective communication and a strong alignment with client needs, as services are delivered from locations close to their customer base.
How many employees and/or seats does
Riddhi Corporate Services Limited
have?
Riddhi Corporate Services Limited employs between 201 and 500 individuals, indicating a robust workforce capable of handling various business processes. This size allows them to offer scalable solutions while maintaining a strong focus on quality and customer satisfaction.
Can
Riddhi Corporate Services Limited
be considered a good service provider for startups?
Riddhi Corporate Services Limited may not be the ideal choice for startups seeking highly customized service solutions due to their larger operational scale. However, their extensive experience in customer support and back-office operations could benefit early-stage companies looking for reliable service delivery. Startups might find value in their diverse offerings, especially if they aim for growth in sectors like telecommunications or logistics.
Can
Riddhi Corporate Services Limited
be considered a good service provider for SMBs?
Riddhi Corporate Services Limited is well-suited to support small and medium businesses, given its scalable service offerings and strong emphasis on customer satisfaction. Their ability to tailor solutions for various industries allows SMBs to leverage efficient processes and operational support, facilitating growth and operational effectiveness.
Can
Riddhi Corporate Services Limited
be considered a good service provider for enterprises?
For enterprises and large companies, Riddhi Corporate Services Limited stands out as a reliable service provider. With a significant workforce and an onshore delivery model, they are well-equipped to manage complex business requirements. Their diverse service portfolio, which includes advanced IT and HR solutions, positions them as a strategic partner for large organizations looking to enhance operational efficiency and drive growth.
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