Rhein Solutions
IT Infrastructure and Managed Services
Rhein Solutions is a dynamic IT consulting firm that provides IT infrastructure and managed services for various sectors, known for its innovative ERP integration and automation solutions.
Size
1-10
Private
Mission
About
Rhein Solutions offers IT infrastructure and managed services along with back-office operations for clients in diverse industries. The company operates using an offshore model and supports international clients.
It is recognized for its customer-centric approach, with a strong focus on process optimization and technical innovation in service delivery.
Services
Rhein Solutions provides IT infrastructure and managed services, supported by back-office operations and specific offerings such as technical support and multi-function service desk. These services cover help desk and second-level support, tailored to support client operations and enhance efficiency.
Capabilities
Technical Support (Tier 1/2)
Multi-function Service Desk
Industries Served
The company serves clients in various sectors, adopting a generalist approach to outsourcing. It has experience supporting small and medium enterprises with services aligned to their operational needs and technology platforms.
Unique Stregths
Rhein Solutions is known for its commitment to innovation and customer satisfaction, offering clients tailored solutions that drive operational excellence. Its approach includes a collaborative process that ensures thorough project development and deployment, fostering strong client relationships.
Delivery Footprint
Headquartered in Belgrade, Serbia, the company operates using an offshore delivery model. It serves clients across Europe, with teams working in hybrid environments to meet diverse client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Rhein Solutions
?
Rhein Solutions specializes in providing IT infrastructure and managed services, complemented by back-office operations. Their offerings include technical support at both Tier 1 and Tier 2 levels, as well as a multi-function service desk designed to enhance client operations and improve overall efficiency.
What additional services does
Rhein Solutions
provide?
In addition to their primary offerings, Rhein Solutions provides a range of other services including back-office operations, HR recruitment, and payroll management. This expanded portfolio enables them to support clients with various operational needs beyond just IT services.
When was
Rhein Solutions
founded?
Rhein Solutions was established in 2015, marking nearly a decade of experience in the business process outsourcing industry as of 2024. Since its inception, the company has focused on delivering tailored solutions that meet the diverse needs of its clients.
What industry verticals does
Rhein Solutions
serve?
What delivery model does
Rhein Solutions
offer?
Rhein Solutions employs a hybrid delivery model that combines offshore and multi-shore approaches. This means they can provide services from various locations, allowing for flexibility and responsiveness to client needs. Offshore delivery typically involves teams working from a different country, which can offer cost advantages and access to specialized skills.
How many employees and/or seats does
Rhein Solutions
have?
Rhein Solutions operates with a small workforce, consisting of between 1 to 10 employees. This intimate team size allows the company to maintain a personalized approach to client service, ensuring that each project receives dedicated attention.
Can
Rhein Solutions
be considered a good service provider for startups?
For startups, Rhein Solutions can be a valuable service provider due to its adaptable service offerings and focus on customer-centric solutions. The company's small size allows for agility and personalized attention, which is often crucial for new businesses that require flexibility in their operations. Startups can benefit from their expertise in IT infrastructure and managed services, as well as their back-office operations, which can help streamline processes during the critical early stages of growth.
Can
Rhein Solutions
be considered a good service provider for SMBs?
Rhein Solutions is well-positioned to support small and medium businesses. With their comprehensive service offerings and flexible delivery model, they can tailor solutions to suit the unique operational requirements of SMBs. Their commitment to customer satisfaction and process optimization makes them a reliable partner for organizations looking to enhance their efficiency and scalability.
Can
Rhein Solutions
be considered a good service provider for enterprises?
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