Rewardsco
Sales and Lead-Generation Services
Rewardsco is a leading BPO provider that offers sales and lead-generation services for telecommunications, finance, and insurance sectors, known for its strong community culture and employee wellbeing initiatives.

Size

1K-5K
Private

Mission

About

Rewardsco offers sales and lead-generation services along with customer support and technical assistance for clients in telecommunications, finance, and insurance. The company operates using an onshore model and supports clients primarily in South Africa.

It is recognized for its commitment to employee health and career growth, with attractive benefits such as free medical insurance and a supportive workplace culture.

Services

Rewardsco provides sales and lead-generation services supported by customer support and technical assistance. These services include inbound customer support, outbound telesales, quality assurance, and billing services. Each solution is tailored to meet the specific needs of clients in various sectors, ensuring effective customer engagement and retention.

Capabilities

Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Quality Assurance & Monitoring
Billing & Invoicing
Sales Chat & Live Demonstrations
Upsell / Cross-sell Campaigns

Industries Served

The company serves clients in telecommunications, finance, insurance, and logistics. It has experience supporting major brands with services aligned to industry-specific requirements, ensuring high-quality customer interactions.

Unique Stregths

Rewardsco is known for its strong community-oriented culture and commitment to employee wellbeing, offering clients a dedicated and motivated workforce. Its approach includes promoting internal talent development and recognizing employee contributions, which helps deliver consistent service quality.

Delivery Footprint

Headquartered in Durban, South Africa, the company operates using an onshore delivery model. It serves clients across the African continent, with teams working on-site to ensure effective communication and service delivery.

Certifications

No items found.

Verticals

Telecommunications & Media
Banking & Financial Services
Insurance
Logistics Transport & Supply-Chain

Clients

No items found.
What's the main service provided by
Rewardsco
?
Rewardsco specializes in providing sales and lead-generation services, complemented by robust customer support and technical assistance. Their offerings include a variety of sub-services such as inbound customer support, outbound telesales, quality assurance, and billing services. Each service is meticulously crafted to address the unique requirements of their diverse clientele, ensuring effective engagement and retention.
What additional services does
Rewardsco
provide?
In addition to their primary offerings, Rewardsco also excels in back-office operations. This extended service capability allows them to support clients with essential administrative functions, enhancing overall operational efficiency and enabling clients to focus on their core business activities.
When was
Rewardsco
founded?
Founded in 1996, Rewardsco has been operating for over 27 years, establishing itself as a reliable provider in the BPO industry. The company's long-standing presence has allowed it to develop a deep understanding of client needs and industry standards.
What industry verticals does
Rewardsco
serve?
Rewardsco serves a range of industries, focusing primarily on Telecommunications & Media, Banking & Financial Services, Insurance, and Logistics. This industry-specific approach enables them to cater to the nuanced demands of their clients effectively.
What delivery model does
Rewardsco
offer?
Rewardsco employs an onshore delivery model, which means that their services are provided from within the client's country, enhancing communication and service effectiveness. This model facilitates closer interaction between their teams and clients, leading to improved customer experiences and operational efficiency.
How many employees and/or seats does
Rewardsco
have?
Rewardsco has a workforce ranging from 1,000 to 5,000 employees, indicating a substantial team size that supports their extensive service offerings. This level of staffing allows them to scale operations effectively and meet the diverse needs of their clients.
Can
Rewardsco
be considered a good service provider for startups?
Can
Rewardsco
be considered a good service provider for SMBs?
Can
Rewardsco
be considered a good service provider for enterprises?
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