Revotech
Customer Experience and Contact Center
Revotech is a New York-based BPO company that provides customer experience and contact center services for logistics, retail, healthcare, insurance, telecommunications, and manufacturing, known for its 24/7 support and customized solutions.
Size
1-10
Private
Mission
About
Revotech offers customer experience and contact center services along with data entry and document processing for clients in logistics, retail, healthcare, insurance, telecommunications, and manufacturing. The company operates using a hybrid delivery model and supports businesses across various sectors.
It is recognized for its extensive industry experience and a professional workforce, with innovative practices that ensure high-quality service delivery and operational efficiency.
Services
Revotech provides customer experience and contact center services supported by data entry and document processing. These services cover inbound customer support, data processing, and recruitment process outsourcing, tailored to support client needs in various business functions.
Capabilities
Inbound Customer Support
Data Entry & Data Processing
Document Indexing & Digitisation
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Payroll Processing
Industries Served
The company serves clients in logistics, retail, healthcare, insurance, telecommunications, and manufacturing. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Revotech is known for its commitment to reducing client costs while maintaining high-quality service and 24/7 customer support. Its approach includes leveraging advanced technology and a skilled workforce, which helps deliver consistency and operational efficiency at scale.
Delivery Footprint
Headquartered in New York, the company operates using a hybrid delivery model. It serves clients across various regions, with teams working in both onshore and offshore environments depending on client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Healthcare & Life Sciences
Insurance
Telecommunications & Media
Manufacturing & Industrial
Logistics Transport & Supply-Chain
Clients
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What's the main service provided by
Revotech
?
Revotech specializes in customer experience and contact center services, complemented by a range of data entry and document processing solutions. Their offerings include inbound customer support, efficient data processing, recruitment process outsourcing, and payroll processing, all tailored to meet the diverse needs of their clients. This comprehensive service portfolio ensures that businesses can rely on Revotech for a variety of operational functions.
What additional services does
Revotech
provide?
When was
Revotech
founded?
Revotech was established in 2018, making it a relatively young player in the industry with approximately six years of experience as of 2024. The company has quickly built a reputation for delivering high-quality customer experience and operational support services.
What industry verticals does
Revotech
serve?
Revotech serves a diverse array of industries, including logistics, transport & supply-chain, retail & e-commerce, healthcare & life sciences, insurance, telecommunications & media, and manufacturing & industrial. This broad industry focus enables them to tailor their services to meet the specific needs and challenges of various sectors.
What delivery model does
Revotech
offer?
Revotech employs a hybrid delivery model, which combines both onshore and offshore operations to meet client demands effectively. Onshore refers to services delivered within the same country as the client, offering closer collaboration and communication, while offshore involves teams working from different countries, often to reduce costs and provide 24/7 service. This flexible approach allows Revotech to adapt to client preferences and optimize service delivery.
How many employees and/or seats does
Revotech
have?
Revotech has a small workforce, with between 1 to 10 employees. This size allows for personalized service and a close-knit team that can swiftly adapt to client needs and changes in the market.
Can
Revotech
be considered a good service provider for startups?
Revotech can be a suitable service provider for startups looking for personalized attention and tailored solutions. With its small team, the company can offer a high level of customer service that startups often require as they navigate initial growth stages. Furthermore, their diverse service offerings can help startups establish efficient operational processes without the need for extensive in-house resources.
Can
Revotech
be considered a good service provider for SMBs?
Revotech is well-positioned to support small and medium businesses (SMBs) with its flexible service offerings and commitment to quality. Their hybrid delivery model allows SMBs to benefit from cost-effective solutions while maintaining high service standards. The company’s experience across various industries further enhances its ability to provide tailored support that aligns with the growth ambitions of SMBs.
Can
Revotech
be considered a good service provider for enterprises?
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