Remote CoWorker
Back-Office Operations
Remote CoWorker is a business process outsourcing firm that provides back-office operations for real estate and property management, known for its dedicated account management and multilingual support.
Size
51-200
Private
Mission
To deliver top-tier virtual assistant services by matching businesses with the right professionals for efficient task completion.
About
Remote CoWorker offers back-office operations along with customer experience and contact center services for clients in real estate and property management. The company operates using a virtual delivery model and supports clients across the U.S., Philippines, and Costa Rica.
It is recognized for its flexibility and tailored solutions, with a dedicated team that ensures tasks are completed efficiently and to client satisfaction.
Services
Remote CoWorker provides back-office operations supported by customer experience and contact center services. These services include inbound customer support, technical support, live chat assistance, and legal process outsourcing. They are tailored to support businesses in managing routine tasks, allowing clients to focus on growth and core functions.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Live Chat & Messaging Support
Data Entry & Data Processing
Legal Process Outsourcing (LPO)
Social Media Customer Care
Industries Served
The company serves clients in real estate and property management, among other sectors. It has experience supporting various business types with services aligned to industry-specific requirements, ensuring a comprehensive understanding of client needs.
Unique Stregths
Remote CoWorker is known for its dedicated account management and multilingual support, offering clients a seamless experience. Its approach includes flexible staffing solutions and ongoing communication, which help deliver consistent service quality at scale.
Delivery Footprint
Headquartered in Pompano Beach, Florida, the company operates using a virtual delivery model. It serves clients across the U.S., Philippines, and Costa Rica, with teams working remotely to provide round-the-clock support.
Certifications
No items found.
Verticals
Real Estate & Property Management
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Remote CoWorker
?
Remote CoWorker specializes in back-office operations, providing a comprehensive range of services tailored to enhance business efficiency. Their offerings include inbound customer support, technical assistance at tier 1 and 2 levels, live chat and messaging support, data entry and processing, legal process outsourcing, and social media customer care. By focusing on these services, Remote CoWorker enables businesses to manage routine tasks effectively, allowing them to concentrate on core functions and growth.
What additional services does
Remote CoWorker
provide?
In addition to its main services, Remote CoWorker offers customer experience and contact center solutions, further enhancing its service portfolio. This expansion enables the company to support a wider array of client needs, ensuring that businesses can rely on them for comprehensive assistance in managing customer interactions and operational tasks.
When was
Remote CoWorker
founded?
Remote CoWorker was established in 2013, marking over a decade of experience in the business process outsourcing sector. Since its inception, the company has grown to provide tailored solutions that meet the evolving needs of its clients across various industries.
What industry verticals does
Remote CoWorker
serve?
Remote CoWorker primarily serves clients in the Real Estate & Property Management and Non-Profit & NGOs sectors. This industry focus allows the company to deliver specialized services that cater to the unique requirements of these verticals, ensuring a deep understanding of client needs.
What delivery model does
Remote CoWorker
offer?
Remote CoWorker employs a flexible delivery model that encompasses both offshore and work-from-home/virtual solutions. Offshore delivery typically involves teams working from locations outside the client's country, while the virtual model allows for remote collaboration. This approach ensures that clients receive consistent support and efficient service delivery, regardless of geographic boundaries.
How many employees and/or seats does
Remote CoWorker
have?
Remote CoWorker has a workforce ranging between 51 and 200 employees. This size allows the company to maintain a dedicated team capable of providing personalized service while also being agile enough to adapt to varying client demands.
Can
Remote CoWorker
be considered a good service provider for startups?
Remote CoWorker can be a viable service provider for startups looking to streamline their operations without incurring significant overhead costs. With their flexible service offerings and virtual delivery model, startups can access high-quality back-office support tailored to their unique needs, allowing them to focus on scaling their core business activities.
Can
Remote CoWorker
be considered a good service provider for SMBs?
Remote CoWorker is well-suited for small and medium businesses seeking reliable support for their operational needs. The company's scalable solutions and experience in various industries enable them to adapt their services as SMBs grow, providing the flexibility necessary for these businesses to thrive in a competitive landscape.
Can
Remote CoWorker
be considered a good service provider for enterprises?
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