Redding Answering Service
Customer Experience and Contact Center
Redding Answering Service is a local BPO provider that offers customer experience and contact center solutions for various industries, known for its commitment to reliability and community engagement.
Size
1-10
Private
Mission
About
Redding Answering Service offers customer experience and contact center solutions along with inbound customer support for clients in diverse sectors. The company operates using an onshore model and supports businesses primarily in the United States.
It is recognized for its strong work ethic and dedication to service, reflecting the rich heritage and pioneering spirit of Redding, California.
Services
Redding Answering Service provides customer experience and contact center solutions supported by inbound customer support. These services cover telephone answering and message taking, tailored to support businesses in managing customer interactions effectively.
Capabilities
Inbound Customer Support
Industries Served
The company serves clients across various industries, providing general answering services applicable to a wide range of sectors. It has experience supporting local businesses and organizations with services aligned to their customer engagement needs.
Unique Stregths
Redding Answering Service is known for its commitment to reliability and community involvement, offering clients a stable and consistent support system. Its approach includes a focus on strong work ethics and local engagement, ensuring a personalized service experience.
Delivery Footprint
Headquartered in Redding, California, the company operates using an onshore delivery model. It serves clients throughout the United States, with teams dedicated to providing quality support in a local context.
Certifications
No items found.
Verticals
No items found.
Clients
HVAC
What's the main service provided by
Redding Answering Service
?
Redding Answering Service specializes in providing comprehensive customer experience and contact center solutions. Their primary focus is on delivering inbound customer support, which includes services such as telephone answering and message taking. This enables businesses to effectively manage their customer interactions, ensuring a high level of engagement and satisfaction across various sectors.
What additional services does
Redding Answering Service
provide?
When was
Redding Answering Service
founded?
Redding Answering Service was established in 1973, making it a well-founded entity with over 50 years of experience in the industry as of 2024. This long-standing history reflects the company's commitment to delivering reliable customer service and its deep-rooted presence in the community.
What industry verticals does
Redding Answering Service
serve?
What delivery model does
Redding Answering Service
offer?
Redding Answering Service utilizes an onshore delivery model, which means that all their services are provided within the United States. This approach allows them to maintain close communication and cultural alignment with their clients, ensuring a personalized and effective support experience.
How many employees and/or seats does
Redding Answering Service
have?
Redding Answering Service operates with a small team, consisting of 1 to 10 employees. This size allows for a focused and dedicated approach to client service, fostering strong relationships and personalized attention for each customer.
Can
Redding Answering Service
be considered a good service provider for startups?
Redding Answering Service can be a beneficial partner for startups looking for reliable customer support solutions. With their small team and personalized service approach, they can offer tailored support that meets the unique needs of fledgling businesses. Their experience in various sectors ensures that startups can effectively manage customer interactions without overwhelming their limited resources.
Can
Redding Answering Service
be considered a good service provider for SMBs?
Small and medium businesses may find Redding Answering Service to be a suitable provider due to their flexible service offerings and commitment to quality. The company’s onshore model allows for effective communication and understanding of local market dynamics, which is essential for SMBs aiming to enhance customer engagement and satisfaction as they grow.
Can
Redding Answering Service
be considered a good service provider for enterprises?
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