Redberry Contact Center Sdn Bhd specializes in finance and accounting services, complemented by advanced software engineering and product development. Their offerings encompass a wide range of sub-services, including billing and invoicing, payroll accounting, tax compliance and filing, accounts payable and receivable, as well as financial planning and analysis. Additionally, they provide cloud migration and management solutions, alongside custom application, mobile app, and web development, ensuring that they cater to the diverse needs of their clientele.

In addition to their core finance and accounting services, Redberry Contact Center Sdn Bhd also offers a range of other capabilities, including customer experience management and HR recruitment and payroll services. This extended service portfolio allows them to support clients in various operational areas, enhancing overall business efficiency.

Redberry Contact Center Sdn Bhd was established in the year 2000, marking over two decades of operational experience in the industry. Since its inception, the company has developed a strong reputation for delivering specialized services in finance and technology, helping businesses thrive in competitive markets.

Redberry Contact Center Sdn Bhd primarily serves clients across several key industries, including Banking & Financial Services, Logistics, Transport & Supply-Chain, and Technology & SaaS. This diverse industry focus allows them to tailor their solutions to meet the unique challenges and requirements of each sector.

Redberry Contact Center Sdn Bhd employs both onshore and offshore delivery models to provide their services. Onshore delivery involves providing services from within the same country as the client, ensuring close collaboration and communication. Offshore delivery, on the other hand, allows the company to leverage cost efficiencies and access a broader talent pool by operating from different geographical regions. This dual approach ensures flexibility and responsiveness to client needs.

Redberry Contact Center Sdn Bhd has a workforce ranging from 11 to 50 employees. This size enables the company to maintain a close-knit and agile team, fostering collaboration and personalized service for their clients.

Redberry Contact Center Sdn Bhd is well-suited to serve small and medium businesses (SMBs) due to their flexible service offerings and experience in various industry sectors. The company’s ability to provide scalable solutions in finance and technology can support SMBs in achieving growth while maintaining compliance with local regulations. Their commitment to high-quality service aims to enhance operational efficiency, which is crucial for the success of smaller enterprises.