Rapido Solutions Group
Back-Office Operations
Rapido Solutions Group is a nearshore outsourcing firm that provides back-office operations for logistics and supply chain companies, known for its people-first culture and commitment to employee development.
Size
201-500
Private
Mission
To become the leading nearshore logistics staffing solution in North America while being the best place to work in Mexico.
About
Rapido Solutions Group offers back-office operations along with logistics staffing solutions, customer and carrier support services, and technology services for clients in logistics and supply chain. The company operates using a nearshore model and supports U.S.-based logistics companies.
It is recognized for its commitment to nearshore logistics staffing, with a strong emphasis on employee training and a culture of teamwork that drives high performance.
Services
Rapido Solutions Group provides back-office operations supported by logistics staffing solutions, customer and carrier support services, and technology services. These services cover order management, technical support, and customer analytics, tailored to support the operational needs of logistics companies.
Capabilities
Order Management & Fulfilment
Technical Support (Tier 1/2)
Customer & Marketing Analytics
Industries Served
The company serves clients in logistics and supply chain. It has experience supporting 3PLs, carriers, shippers, and other supply chain organizations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Rapido Solutions Group is known for its commitment to employee development and a people-first culture, offering clients highly trained bilingual teams that excel in communication and problem-solving. Its approach includes continuous training and coaching, which help deliver consistent service quality at scale.
Delivery Footprint
Headquartered in Guadalajara, Mexico, the company operates using a nearshore delivery model. It serves clients primarily in the U.S., with teams that act as extensions of clients' operations, ensuring cultural affinity and time zone alignment.
Certifications
No items found.
Verticals
Logistics Transport & Supply-Chain
Clients
No items found.
What's the main service provided by
Rapido Solutions Group
?
Rapido Solutions Group specializes in back-office operations, providing essential support services tailored to the logistics industry. Their offerings include order management and fulfillment, technical support at both Tier 1 and Tier 2 levels, as well as customer and marketing analytics. This comprehensive approach ensures that logistics companies have the operational assistance they need to thrive in a competitive market.
What additional services does
Rapido Solutions Group
provide?
In addition to their main service offerings, Rapido Solutions Group provides a range of other capabilities, including HR recruitment and payroll services, as well as advanced AI and data services. These additional services complement their core operations, allowing them to support clients with a broader array of logistical and technological needs.
When was
Rapido Solutions Group
founded?
Founded in 2019, Rapido Solutions Group has been operating for approximately five years. The company was established with a vision to provide specialized support to logistics and supply chain organizations, quickly making a name for itself in the industry.
What industry verticals does
Rapido Solutions Group
serve?
Rapido Solutions Group is focused on serving the logistics, transport, and supply-chain sectors. Their expertise in these verticals allows them to cater to the specific needs of clients, including third-party logistics providers, carriers, and shippers, ensuring industry-relevant solutions.
What delivery model does
Rapido Solutions Group
offer?
Rapido Solutions Group employs a nearshore delivery model, which means they provide services from a location that is geographically close to their primary market, in this case, the U.S. This approach helps facilitate better communication and collaboration, as well as alignment with time zones, enhancing the overall effectiveness of their support services.
How many employees and/or seats does
Rapido Solutions Group
have?
Rapido Solutions Group boasts a workforce of between 201 and 500 employees. This size enables them to maintain a flexible and responsive team, capable of delivering high-quality services while fostering a strong company culture focused on teamwork and employee development.
Can
Rapido Solutions Group
be considered a good service provider for startups?
Can
Rapido Solutions Group
be considered a good service provider for SMBs?
Rapido Solutions Group is well-suited for small and medium businesses looking for reliable support in logistics and supply chain operations. Their scalable service offerings and commitment to employee training allow them to adapt to the specific needs of SMBs, providing flexible solutions that can grow alongside their clients.
Can
Rapido Solutions Group
be considered a good service provider for enterprises?
For large companies and enterprises, Rapido Solutions Group presents a strong option due to its robust workforce and extensive service capabilities. Their experience in the logistics sector, combined with a nearshore delivery model, positions them to effectively support enterprise-level operations, ensuring reliability and high service standards.
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