Radical Management Services specializes in IT infrastructure management, complemented by a range of back-office operations. Their primary offerings include technical support at Tier 1 and Tier 2 levels, as well as legal process outsourcing (LPO) and audio transcription services. This diverse service portfolio is tailored to meet the unique needs of their clients across various sectors, ensuring high-quality outcomes and efficient service delivery.

In addition to its primary IT infrastructure management services, Radical Management Services offers a range of other capabilities, including HR recruitment and payroll, as well as software engineering and product development. This extended service portfolio enhances their ability to support clients with various operational needs, making them a versatile partner in business process outsourcing.

Radical Management Services was established in 2011, and as of 2024, the company has been in operation for approximately 13 years. Since its inception, it has focused on providing specialized services in IT infrastructure management and business process outsourcing.

The company serves a variety of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Gaming & Entertainment, and Telecommunications & Media. This broad industry focus allows Radical Management Services to cater to diverse client needs with tailored solutions.

Radical Management Services employs both offshore and nearshore delivery models to optimize service efficiency. Offshore delivery involves providing services from a different country, which can reduce costs, while nearshore delivery refers to services provided from a nearby country, allowing for easier communication and collaboration. This flexibility in delivery methods helps the company maintain service quality and adapt to client requirements across different regions.

Radical Management Services has a small workforce, consisting of between 1 to 10 employees. This size allows for a personalized approach to client service, ensuring that each project receives dedicated attention and expertise.

For small and medium businesses, Radical Management Services presents a compelling option due to their diverse service offerings and commitment to quality. Their ability to provide tailored IT solutions and back-office support can significantly enhance operational efficiency, allowing SMBs to focus on growth. Additionally, their offshore and nearshore delivery models offer cost-effective solutions without compromising service quality, which is crucial for businesses with limited budgets.

While Radical Management Services has strengths that can appeal to larger enterprises, such as their commitment to quality and operational efficiency, their smaller workforce may limit their capacity to handle extremely large-scale projects typical of large corporations. However, their experience across multiple industries and their award recognition demonstrate a capability to deliver reliable services, making them a potential partner for enterprises that require specialized support rather than expansive operational structures.